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Re: Diamond retentions deals
There is an easier way of getting your phone replaced if it does have REAL problems SPECIALLY ( hint hint) if when the END OF LIFE * not offered on the web* that Ausurion will provide a model that is similar in features. IE MOGUL VS TOUCH PRO but the regular agent will not be able to order it and a supervisor at AUSURION will have to get involved. HINT HINT. I got my i850 that is at end of life and no longer refurbed with a i880 this way.
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Re: Diamond retentions deals
TO the OP - I want to thank you for trying to let us know when a bargain is available. I don't have SERO but it is always nice to know when someone manages a good deal as it may assist others in the same boat.
I was told retentions couldn't do a thing any more - not so - I called this morning and got 200 extra minutes each month. Hopefully someone won't post that I'm single handedly bringing down Sprint by asking for more minutes I may or may not use every month |
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Re: Diamond retentions deals
i spoke to telesales which in return had to speak to their national unit which had to review my account. after being put on hold numerous times the rep told me i was denied any sort of discount besides the 75/150 discount. after speaking to the rep about how new customers get everything and long existing customers get nothing and asking to be put through to the cancellation dept, the rep put me on hold again, came back in a few seconds and said sorry about this mixup the phone is yours for 249. so there you have it
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Re: Diamond retentions deals
Looks like we can have the phone for 249.99 if we threaten with cancelation. I managed to get that price too by saying that I can get 2 iphones for under 500$. And it worked. Weeeee! Finally.. now lets hope we get it by thid Tuesday.
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Re: Diamond retentions deals
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russ.s.mcguire@sprint.com CID: 383 sprint was well aware people were using SERO that should not have technically gotten it, don't you think they would have closed up the savings@sprintemi.com loophole if they truly cared before? |
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Re: Diamond retentions deals
Called retentions for the second time, still being offered with 575$/2 phones plus MIR of 100 on one phone coz the other has been only 6 months in contract.
Here the breakdown: Phone 1: contract expires nov 2009 Phone 2: contract expires aug 2010 (got a touch in feb 08, free airave last week but had to extend the contract) basically i qualify for 75 on fone 2, given 200 off on fone one and 250 off thru retentions: 550*2= 1100-75-200-250=575/2 fones, when MIR comes thru, its 475/2 fones I said pls notate all this on my account, i wud call back. what do u guys suugest its good enough??? i am confused, cant resist!! Last edited by batcatman; 09-14-2008 at 06:07 PM. |
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Re: Diamond retentions deals
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