Upgrade To Touch Pro Free!!

[schettj]

Originally Posted by moonzbabysh

My points exactly Muyoso and Coolwhip too (ididnt forget about ya ). i couldnt have wrote it better myself. and i do understand about inflation and all that but im sure giving out all those free or close to free TP's helped in there decision to up the TEP.

Uh... I never used TEP, and paid my $55 to exchange my mogul for a TP via the website.

The bump in TEP has nothing to do with this little game. The bump in TEP was planned for over a year @ sprint.

The issue with TEP, as I understand it from insiders, is that people who have TEP on average exchange their phones 3-4 times a year. The bump is designed to encourage people to be a bit more careful, or if not to cover some of the costs for folks who exchange phones like underwear.

Now, me personally, I will not likely need a new phone for a couple years and will just buy the next one like I bought the others. Sprint gets nearly a thousand dollars a year off my service, and 3 handsets every couple years. I'm sure they're not losing money on me.

[a12rnulfo]

I'm sending my 6800 in for a 800w[couldn't stand the wide keyboard!!!]. Can't wait for the 800w and take it for a spin!!!!

[rgildoss]

Originally Posted by a12rnulfo

I'm sending my 6800 in for a 800w[couldn't stand the wide keyboard!!!]. Can't wait for the 800w and take it for a spin!!!!

did they give you this option

[GREY.FOXX]

Originally Posted by orionsbuckle

if you have TEP $7 insurance for normal wear and tear or routine maintenence that is free. so they do an advanced exchange where you keep your phone and they order you a referbished one...well in some cases the phone is too old and they dont make it anymore so they have to replace it with the upgraded version of the phone. in this case with the mogul they are replacing it with a touch Pro...

I did some what the same I had 2 moguls, one of them I cracked the screen and told them my screen is cracked, they sent me a TP and I sent them my cracked mogul.

[jayr0422]

I wonder if people have had different experiences depending on their status with Sprint as far as in contract, out of contract, etc. Because I'm out of contract and I just sent in my Mogul that had like 4 problems I had just been dealing with until it became too bothersome and got a refurbished one. I'm guessing if I have problems they will keep sending me refurbs because i'm out of contract, lol... I would like the Touch Pro but I'm not about to be trying to find any little problem and returning it begging or hoping for the TP. The Mogul is an awesome phone and this refurb works great, can't find anything wrong with it yet.

[gface2k]

Just a question, once you guys got ur replacements did sprint charge an activation feed? I'm asking cause when I moved on up from an LG Muziq to a Mogule they tried to hit me up with the activation feed (long story short, it was my phone that I paid in full and not an upgrade or anything) when I swaped phones even after I did it my self online. That pissed me off on how they try to charge me $20 or $25 for something they didn't even lift a fingure for to do.

In the end they said in the future if I switch phones that they will charge me but at that time they were gonna let it slide.

[sbrown2680]

Originally Posted by schettj

Uh... I never used TEP, and paid my $55 to exchange my mogul for a TP via the website.

The bump in TEP has nothing to do with this little game. The bump in TEP was planned for over a year @ sprint.

The issue with TEP, as I understand it from insiders, is that people who have TEP on average exchange their phones 3-4 times a year. The bump is designed to encourage people to be a bit more careful, or if not to cover some of the costs for folks who exchange phones like underwear.

Now, me personally, I will not likely need a new phone for a couple years and will just buy the next one like I bought the others. Sprint gets nearly a thousand dollars a year off my service, and 3 handsets every couple years. I'm sure they're not losing money on me.

3-4 times a year? I've had sprint for 4 years and have done two swaps...One was my fault when I took my Mogul for a swim. The next time was when the replacement they sent me decided to start acting funny.

[Dr.8820]

per sprint you are only allowed 2 claims in a 12 month period.

[Dr.8820]

Originally Posted by gface2k

Just a question, once you guys got ur replacements did sprint charge an activation feed? I'm asking cause when I moved on up from an LG Muziq to a Mogule they tried to hit me up with the activation feed (long story short, it was my phone that I paid in full and not an upgrade or anything) when I swaped phones even after I did it my self online. That pissed me off on how they try to charge me $20 or $25 for something they didn't even lift a fingure for to do.

In the end they said in the future if I switch phones that they will charge me but at that time they were gonna let it slide.

they will always try to charge you. one rep tried to tell me i had to pay activation on a replacement. on a side note i see your post but you don't have a post count or am i going crazy!

[bestjudge]

Originally Posted by mr8820

per sprint you are only allowed 2 claims in a 12 month period.

Used to be 2. Its 3 claims now a year.