Upgrade To Touch Pro Free!! - Page 41

Machinehead · #**401** (**permalink**) 01-22-2009, 06:49 PM

Based on advice here I just ran through the self-service process again and now it's offering me a Touch Pro. So, for those that actually have issues and want a Touch Pro rather than a refurbished Mogul, keep trying.

Bradleyj44 · #**402** (**permalink**) 01-22-2009, 07:03 PM

Quote:

Originally Posted by Machinehead

Based on advice here I just ran through the self-service process again and now it's offering me a Touch Pro. So, for those that actually have issues and want a Touch Pro rather than a refurbished Mogul, keep trying.

you tease! i just tried a few hours ago...who knows maybe it'll be a TP; i hope my 3.4lb baby girl is on her way!!!

ekim524778 · #**403** (**permalink**) 01-22-2009, 07:08 PM

placed order Tues day night. said that i must email customer service. Tried again 9am Wed morning. Said i would be getting touch Pro. 4:22pm EST today i received a brand new out of box Touch Pro, with additional battery. They must have bad batteries if they ship out 2.
Any how, just happy to get one.
So for those who failed, try again may get lucky.
BTW this was through Sprint Web site not Ausiran

Also did anyone who tried this and didnt have anything wrong with there Mogul after return, get charged??

Bradleyj44 · #**404** (**permalink**) 01-22-2009, 07:11 PM

Quote:

Originally Posted by ekim524778

placed order Tues day night. said that i must email customer service. Tried again 9am Wed morning. Said i would be getting touch Pro. 4:22pm EST today i received a brand new out of box Touch Pro, with additional battery. They must have bad batteries if they ship out 2.
Any how, just happy to get one.
So for those who failed, try again may get lucky.
BTW this was through Sprint Web site not Ausiran

did it first say u were getting a Mogul and then stated TP?

Eturnulrs704 · #**405** (**permalink**) 01-22-2009, 07:17 PM

just tried for my mogul, and they r sending me a pro..

i suggest trying now now now..

good luck guys

jmstansell · #**406** (**permalink**) 01-22-2009, 07:23 PM

Just ordered my replacement. It says I will be recieving a Touch Pro. I have loved my Mogul, but I was coming from a Fusic to a Mogul and they were worlds apart. I have been having problems with my keys and charging issues.

I got my fingers crossed that nothing gets messed up.

ekim524778 · #**407** (**permalink**) 01-22-2009, 07:29 PM

Quote:

Originally Posted by Bradleyj44

did it first say u were getting a Mogul and then stated TP?

actually it said contact Sprint 1-800#, that was late at night, like 1am. When i tried again it i was successful. Replaced Mogul with Touch Pro

RidleyJ329 · #**408** (**permalink**) 01-22-2009, 07:52 PM

Just tried for my Mogul and it said they're sending me a pro. Im assuming the defect reason you provide is subject to review so we'll what happens. thanks guys for listing the site to go for the self request.=D>=D>=D>

mikey0422 · #**409** (**permalink**) 01-22-2009, 08:28 PM

how long did it take for the tracking info to get to ups and be updated on the site?

**schettj** · #**410** (**permalink**) 01-22-2009, 08:44 PM

For me, nearly 14 hours. But then it arrived the next day from when I submitted it (early am west coast)