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Re: Sprint replacing Touch Pro with Touch Pro 2!
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Re: Sprint replacing Touch Pro with Touch Pro 2!
Add me to the TP2 world too! went to the store to complain about my phone and they said yep will order you a new one. then the woman came over and told me she could not order me a tp she had to order me a TP2 so i played dumb and had her tell me all about it before i accepted it lol. BTW the chrome on my refub was flaking after one day of using it that is pathetic.
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Last edited by samaritrey; 02-13-2010 at 04:12 PM. |
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Re: Sprint replacing Touch Pro with Touch Pro 2!
I called sprint instead of going into the store again to replace my
phone because of overheating and keyboard is issues (I had just gotten this phone about 4 days before), the rep I talked to said that all I could do was upgrade because I have no contact I explained to her that I have insurance on the line and that it covers manufacture defects. She eventually agreed and had told me that they have had tons of issues with this phone. So I kind of hinted at all these problems I was having and told her that I was offered a pre in stores but it wasn't compatible with my plan, she told me that all she could do was replace it for another touch pro, she actually said that although you've had issues it doesn't mean everyone of the millions people have had issues (contradicting what she said before). She actually told me before that all I could do was go through asurain to get my phone replaced, I had to explain the insurance to her... But anyways she went ahead and said that she could replace it for another touch pro and I said that's alright if that's all you can do. Then she went to start the claim and she said "Oh... This is weird, I haven't seen this before... It looks like we have a few replacement options" She read off a few phones starting with the touch pro then a few in between then she finally got to the Touch Pro 2, I asked if I would be able to try that because of all the issues I've had with this model. She said that would be fine, told me I would receive an email confirmation and hoped me better luck with this phone. She was nice but didn't seem to know too much about what she was talking about. Either way, I got a Touch Pro 2 that should be here in a few days, hopefully it will work better then this. |
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Re: Sprint replacing Touch Pro with Touch Pro 2!
In the 6 days I've had my refurbished replacement TP, I've experienced the following problems:
(Countless times) Phone goes to sleep, powers off randomly despite charge level (Twice) Lost data connection in a good area, had to soft-reset to get it back (Twice) Unresponsive after a night of charging, only a soft-reset would revive it Battery got super hot, phone locked up Keyboard is very laggy, I can get 5-10 words typed before the screen responds Receiving an MMS is very slow, sometimes they don't show up at all. Sending is almost instantaneous, even to other carriers. This is all after a hard reset and flashed with the newest rom from Sprint's site. Think with all these issues, they'll replace my phone with a TP? |
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Re: Sprint replacing Touch Pro with Touch Pro 2!
from ur problems you will definitely get a replacement now it upto ur luck which phone you get. if they have touch pro 2s in stock u can get that, if not ul just get another refurb TP. Since they seem to come and go outta stock on a weekly basis try to get them to replace it with a TP2 if they say they cant as its out of stock then get them to note that u were offered it in ur account and then keep calling every day /2nd day asking if its in stock yet, and once it is bada bing bada boom u got urself a tp2.
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Re: Sprint replacing Touch Pro with Touch Pro 2!
Sprint sent me a TP2 couple months ago, i didn't talk to any1 at the store, I only has a 5 minutes conversation with *2....TP2 never came up in the conversation.
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Da Believer....
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Re: Sprint replacing Touch Pro with Touch Pro 2!
Anyone using this phone on Boost tried this yet? My TP battery does get really hot and the system gets laggy (using the stock ROM even!). The phone was actually a replacement from like a month ago when the dude I got it from had Sprint. I called and explained this to the local Sprint Store girl (minus the fact I'm on Boost [hey... Sprint gets my $ regardless ]), and she said they might be able to replace it. Gonna throw the charm on and head in there with the TP tomorrow...
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Re: Sprint replacing Touch Pro with Touch Pro 2!
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Re: Sprint replacing Touch Pro with Touch Pro 2!
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Tim
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Have Wifi and GPS on your phone???
Check out Navizon. It's $$$ in your pocket! http://my.navizon.com/Webapps/UserAd...e=59595F595C5B Navizon- Get paid $s to use your phones GPS & Wifi! |
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