6700 ---> 6800 via insurance swap? - Page 5

cocochannel · #41 (**permalink**) 08-16-2008, 02:51 AM

when upgrading to 6800 from the 6700 is there only positive things or is there stuff like phone as a modem for example that we can lose in the process?

DDMGraphix · #42 (**permalink**) 08-16-2008, 12:03 PM

I went into a store today and yes it is true. The rep ran the current stock and said she could replace my 6700 with a touch or a 6800... Scre w a touch, I took the 6800... And now trying to upgrade it

**DavidinCT** · #43 (**permalink**) 08-16-2008, 08:50 PM

Thanks guys/gals for posting this !!!!

I was on my 3rd phone and all of a sudden it stops reading flash cards. No matter how they were formated, would not read them. Then I read this.

So I call customer service, the nice lady I talked to said, "I can give you the same phone but, if I was you, I would try your local store"

Wanted to add some more detail here. So when I went into the verizon store to the tech support desk, he looks up my account, told me to wait "I have to get a manager involved" and came out. He didn't even ask me what was wrong with the phone till he had the 6800 in his hand to swap out.

I just came back from the verizon store, with a brand new XV6800 !

Thank you again !

BTW: this was all done through verizon, as there was no damage to the phone, just stopped working correctly

**JDM_SOHC** · #44 (**permalink**) 08-18-2008, 11:35 AM

lol, yeah after five replacement 6700's i talked the lady into givin me a mogul at the repair center, but it was tight tho cuz it was the 2nd day that **** was out lol... i got lucky too...

Supermanwoot · #45 (**permalink**) 08-19-2008, 03:23 PM

I'm thinking about doing this. My 6700 is ok, but its getting old and very slow. However, I'm using vista and the mobile device center is horrible so I am a little concerned about it working as far as swapping all my info over. I can't even tell that its actually synced to the computer since it doesnt update in windows calendar or contacts and it doesnt work 90% of the time.

Anyway, should I just say my phone is missing or something? I have insurance on my line.

**PDAPhoneJunkie** · #46 (**permalink**) 08-19-2008, 04:54 PM

No, tell them you can't send or recieve pix messages. Worked whenever I wanted a replacment. I just got them to keep me anothe replacment today. They keep offering me a brand new 6800 if I renew but I'm not. And I decided not to take the one from a friend cos the battery is weak. I want to get one outa of them. I'm gonna play the lemon game.

Supermanwoot · #47 (**permalink**) 08-19-2008, 09:57 PM

Quote:

Originally Posted by PDAPhoneJunkie

No, tell them you can't send or recieve pix messages. Worked whenever I wanted a replacment. I just got them to keep me anothe replacment today. They keep offering me a brand new 6800 if I renew but I'm not. And I decided not to take the one from a friend cos the battery is weak. I want to get one outa of them. I'm gonna play the lemon game.

But I can send and receive pix messages. I'm guessing their first thing to do would be to send me one and show me how to retrieve it, then I would just look like an idiot.

**PDAPhoneJunkie** · #48 (**permalink**) 08-20-2008, 02:12 AM

Quote:

Originally Posted by Supermanwoot

But I can send and receive pix messages. I'm guessing their first thing to do would be to send me one and show me how to retrieve it, then I would just look like an idiot.

Remove the MMS package. You wont recieve them then.

Gervy · #49 (**permalink**) 08-20-2008, 09:06 AM

Uhg... just got my replacement from Asurion (sp). Another 6700. I'm going to call and complain that they sent me a 'defective' replacement. If I whine enough, maybe they'll send me a 6800.

**PDAPhoneJunkie** · #50 (**permalink**) 08-20-2008, 12:02 PM

Quote:

Originally Posted by Gervy

Uhg... just got my replacement from Asurion (sp). Another 6700. I'm going to call and complain that they sent me a 'defective' replacement. If I whine enough, maybe they'll send me a 6800.

That's the game I'm playing. (Lemon Game). They always offer a new one if you renew. so if you don't mind then I guess it's a good deal. But I don't want to. So this is my last month of manufature defect so I gota play fast.