Good vs Bad screens (pictures + videos of both)

[Procter]

Originally Posted by Jarkmackson

I am having a hard time believing the numbers of the poll because of my personal experience:

Since November I have had 6 replacement Touches, all with the bad screen. I recently went to 5 Sprint stores and saw a total of 11 phones and all of them had bad screens. When I told the sales people what I was talking about all of them looked at me like I was a problem customer until I brought one from a mall store to the Verizon store and they were amazed at the difference. All he had to say was "Wow, I'm glad I got the Mogul instead of the Touch."

When I asked him if he could help me now that he's seen the difference he told me that since I have had so many replacements all he could do was some sort of "opt out" and that I could get another phone for the price it would be if I got it with a new contract.

So now my plan is to just wait it out until the Diamond comes out, sell my touch and buy the Diamond. It just really pisses me off that this phone could be a really great phone if they just made it right.

I believe so. Before I ran into a thread talking about the waterwave on Touch screen, I would not even think about or notice it.

[Negrito]

Originally Posted by Procter

For guys who are still driving around @ $4/gallon gas price, please stop wasting your time and effort on this gamble. Until now, there's no clue out for determing which one is good or which one is bad. You can't guess from the manufacture date or anything thing. Unless HTC is fully aware of this and willing to make a change, all you can do is keeping driving around and bet on next store. And I really do not think it's worth the effort.

To you it is, to them it obviously doesnt bother them. However i think tomorrow i will stop by a Verizon store to see the difference for myself. I dont care which i have, cause im quite content with my phone, but i would just like to see out of my own curiosity...

[Exil3d]

Originally Posted by Jarkmackson

I am having a hard time believing the numbers of the poll because of my personal experience:

Since November I have had 6 replacement Touches, all with the bad screen. I recently went to 5 Sprint stores and saw a total of 11 phones and all of them had bad screens. When I told the sales people what I was talking about all of them looked at me like I was a problem customer until I brought one from a mall store to the Verizon store and they were amazed at the difference. All he had to say was "Wow, I'm glad I got the Mogul instead of the Touch."

When I asked him if he could help me now that he's seen the difference he told me that since I have had so many replacements all he could do was some sort of "opt out" and that I could get another phone for the price it would be if I got it with a new contract.

So now my plan is to just wait it out until the Diamond comes out, sell my touch and buy the Diamond. It just really pisses me off that this phone could be a really great phone if they just made it right.

I cant even make the Sprint tech believe me theres 2 screens! I told them about the Verizon one and how theres a Sprint Touch with the same screen quality of it too but they say "No such thing" but to bring in the good Sprint Touch with the good screen so they see it in person.

Originally Posted by Negrito

I think a lot of people just assume they have a good screen. I know i do, as i have no basis for comparison, and i can switch mine to landscape and view it with out any hindrances.

Hey Negrito, go to your local Sprint Store and see the DEMO Touch. Most likely its the bad screen Touch. then compare it to yours and see how crappy. That is if you have the good screen.

Originally Posted by Jarkmackson

Yeah, I figured the "Good Screen" percentages are because most people just don't know, and another thing I noticed is that when you turn it to landscape mode watching Sprint TV, the gray/black channel listing kind of messes with my eyes. I really really want to like this phone but I'm having a hard time. It may be time to switch to the Mogul.

100% agree with you. Thats one reason it really ticks me off when some ppl here say to suck it up and live with it and don't say nothing and quit bothering the stores. I would love to order Sprint tv but only way I would watch tv on this phone is in landscape view. But we all know how that looks with this terrible screen. One eye sees a darker shade than the other. Very annoying and nausiating.

Originally Posted by Procter

For guys who are still driving around @ $4/gallon gas price, please stop wasting your time and effort on this gamble. Until now, there's no clue out for determing which one is good or which one is bad. You can't guess from the manufacture date or anything thing. Unless HTC is fully aware of this and willing to make a change, all you can do is keeping driving around and bet on next store. And I really do not think it's worth the effort.

Again... gas is not a issue and I find it hard to believe that some ppl find it hard to distinguish the good from the bad screen. Its as clear as daylight.I think they have never seen a comparison in person like all of us complaining.

Originally Posted by Negrito

To you it is, to them it obviously doesnt bother them. However i think tomorrow i will stop by a Verizon store to see the difference for myself. I dont care which i have, cause im quite content with my phone, but i would just like to see out of my own curiosity...

Please do so. Stop by and see their Touch. You will be pissed off afterwards thou. Then post you finding here and let us know your opinion.

[Negrito]

Originally Posted by Exil3d

Hey Negrito, go to your local Sprint Store and see the DEMO Touch. Most likely its the bad screen Touch. then compare it to yours and see how crappy. That is if you have the good screen.

Please do so. Stop by and see their Touch. You will be pissed off afterwards thou. Then post you finding here and let us know your opinion.

I will definitely post my findings, but like i said i think i have a good screen, if not its good enough. i have spent many hours watching cartoons and music videos on SprintTV and never noticed a problem.

[SprintTouch08]

no ones denying there isnt some polarization, maybe some worse than others, maybe not. You keep driving your point home, which no one is denying, while ignoring the other factors of the argument. The WHOLE point is the way people are going about it. You think youre going to "fight the power" but in the end youre going to just lose- thats reality. What price are you willing to pay to figure this out, $50? 4 hours of your time? more? Where does it stop?

So on top of a $500 phone you drive around like a chicken with its head cut off wasting gas money and your time to get where? Sprint stores dont care (obviously), nor will HTC or Sprint acknowledge anything (obviously). So what exactly do you plan to accomplish? As I said NO Sprint stores are going to take their complete stock of touch's out of the back, unseal them and power them on for you to check the screens- it simply wont happen on this planet. I want a lot of things too, but sometimes you just have to simply accept some things simply arent going to happen.

The logical (and only real) duality here is take it for what it is, or sell it on ebay and use the money and stress you save, and get a different model phone off ebay in return. And then dont buy HTC again, not even the raphael or diamond or HTC Dream with Android(which 90% of these "HTC haters" will crawl back for anyways) if you hate HTC so much and think its some plot to get you. THATS your way to vote with your wallet and actually do something about it. But this behavior will lead you nowhere 99/100 times unless you get that 1/10,000 "good screens" and thats a promise I will back any hour of any day.

This thread is going the same downward direction as the other thread that got closed with loony toon HTCuser at the helm with the same "Im going to drive to every sprint store all day 5 days a week" mentality like that will fix anything, because it wont. There simply is NO resolution to this issue.

[Exil3d]

Originally Posted by SprintTouch08

no ones denying there isnt some polarization, maybe some worse than others, maybe not. You keep driving your point home, which no one is denying, while ignoring the other factors of the argument. The WHOLE point is the way people are going about it. You think youre going to "fight the power" but in the end youre going to just lose- thats reality. What price are you willing to pay to figure this out, $50? 4 hours of your time? more? Where does it stop?

So on top of a $500 phone you drive around like a chicken with its head cut off wasting gas money and your time to get where? Sprint stores dont care (obviously), nor will HTC or Sprint acknowledge anything (obviously). So what exactly do you plan to accomplish? As I said NO Sprint stores are going to take their complete stock of touch's out of the back, unseal them and power them on for you to check the screens- it simply wont happen on this planet. I want a lot of things too, but sometimes you just have to simply accept some things simply arent going to happen.

The logical (and only real) duality here is take it for what it is, or sell it on ebay and use the money and stress you save, and get a different model phone off ebay in return. And then dont buy HTC again, not even the raphael or diamond or HTC Dream with Android(which 90% of these "HTC haters" will crawl back for anyways) if you hate HTC so much and think its some plot to get you. THATS your way to vote with your wallet and actually do something about it. But this behavior will lead you nowhere 99/100 times unless you get that 1/10,000 "good screens" and thats a promise I will back any hour of any day.

This thread is going the same downward direction as the other thread that got closed with loony toon HTCuser at the helm with the same "Im going to drive to every sprint store all day 5 days a week" mentality like that will fix anything, because it wont. There simply is NO resolution to this issue.

You have stated that many times in the past. Please let this discussion move forward with the members that with to talk about this issue. Your statements only consist of no use but lead to a back and forth argument about "fighting the power". I am sure there are other members that feel ripped off a little when we cant even enjoy our phones in landscape view. Please stay on track and let other do a bit of research of their own and maybe one of us will have a successful solution like a previous member did by visiting some repair center. Just my 2 cents. Negrito.... carry on on your own research and don't feel put down by others wishing on some of us to seek a repair/exchange method.

[Negrito]

Originally Posted by SprintTouch08

no ones denying there isnt some polarization, maybe some worse than others, maybe not. You keep driving your point home, which no one is denying, while ignoring the other factors of the argument. The WHOLE point is the way people are going about it. You think youre going to "fight the power" but in the end youre going to just lose- thats reality. What price are you willing to pay to figure this out, $50? 4 hours of your time? more? Where does it stop?

So on top of a $500 phone you drive around like a chicken with its head cut off wasting gas money and your time to get where? Sprint stores dont care (obviously), nor will HTC or Sprint acknowledge anything (obviously). So what exactly do you plan to accomplish? As I said NO Sprint stores are going to take their complete stock of touch's out of the back, unseal them and power them on for you to check the screens- it simply wont happen on this planet. I want a lot of things too, but sometimes you just have to simply accept some things simply arent going to happen.

The logical (and only real) duality here is take it for what it is, or sell it on ebay and use the money and stress you save, and get a different model phone off ebay in return. And then dont buy HTC again, not even the raphael or diamond or HTC Dream with Android(which 90% of these "HTC haters" will crawl back for anyways) if you hate HTC so much and think its some plot to get you. THATS your way to vote with your wallet and actually do something about it. But this behavior will lead you nowhere 99/100 times unless you get that 1/10,000 "good screens" and thats a promise I will back any hour of any day.

This thread is going the same downward direction as the other thread that got closed with loony toon HTCuser at the helm with the same "Im going to drive to every sprint store all day 5 days a week" mentality like that will fix anything, because it wont. There simply is NO resolution to this issue.

Seriously dude, if thats your stand then please unsubscribe yourself from this thread and let us do as we wish with our time, money, stress, and gas...

Also, saying that their is 'NO' solution is just ignorant if not even willing to try out the equation. Ya dig?

Originally Posted by Exil3d

You have stated that many times in the past. Please let this discussion move forward with the members that with to talk about this issue. Your statements only consist of no use but lead to a back and forth argument about "fighting the power". I am sure there are other members that feel ripped off a little when we cant even enjoy our phones in landscape view. Please stay on track and let other do a bit of research of their own and maybe one of us will have a successful solution like a previous member did by visiting some repair center. Just my 2 cents. Negrito.... carry on on your own research and don't feel put down by others wishing on some of us to seek a repair/exchange method.

Oh yeah, you best believe I'm still going to see. Because, unlike the negative nelly above I would like to help. In my opinion the Touch is one of the best, if not the best phones on the market. I enjoy my Touch, and honestly if someone isnt satisfied i dont think its too much to ask and see if i can help them. Especially if i do in fact have a 'good' screen.

btw... isnt that why you joined this forum... to make your cell phone more enjoyable?

[Procter]

Well fellows, nobody here denied your effort or good willings for all the touch users. The point here is not to ask people to drive to all local sprint stores and ask them to take their entire stock, unseal it and let you check the screen. As I stated, I've gone through 5 or more touch phones, and did the same thing as you are doing now. A sprint rep even take a brand new phone out to let me check (a bad screen with waterwave), but do I want to check the entire stock? hell yes. Are they gonna let me do it? Hell no. The point here is to find a way to identify the good from bad without actually opening a new package. If we can tell from the numbers listed on the package, or at least the manufacture date, we then have some solid standard to do this. Otherwise, your entire effort will do no more than getting yourself a good screen and win this gamble (maybe in your next trip, maybe never), but for the rest of us who might care more about the cost (time/money/energy) to get the "good" screen, not much helpful.

Nobody here is denying that there's a good screen and bad screen. (I haven't seen it from Sprint however), but the point is whether we can find some solid proof for HTC and Sprint, so that they can fix it for us; or whether we can get some solid hints to identify a good one (so far I can't get a clue). Going into store, asking them to bring entire stock and open everyone for you, a single customer, will never happen in real life I think.

[clockcycle]

Ok further comparison, sorry I don't want to make you guys feel like you have something bad or lesser any more than you might feel already.

I have both and they are ok, nothing to have a fit or worry about really.


But here goes.

My 25-DEC-2007 Alltel screen's colors are MUCH more visiblity vivid and vibrant. It would seem it has more colors than the 17-JAN-2008 Sprint screen. Even though they are spec'd the same.

Just for kicks I was testing out the GPS, my Sprint got 10 Sats in half the time as my Alltel that only got 4-7 fluctuating. I started zooming into satelite view of where I was and noticed... Hey the BROWN roof tops are really brown on the Alltel when compared to the Sprint, which side by side looked gray-ish brown.. Doesn't matter at what angle I look at them. Dead on frontal view on the Sprint (which is it's best view) in comparison; the "better" screen is more than just better viewing angles, it's better in i.e. Emerson LCD vs Sony/Samsung LCD..

This is something you can not and don't notice, something you'd NEVER be aware of or disappointed about, if you didn't have both side by side to compare.

I'll see if I can get some pictures posted.

-CC

EDIT:

This is in an office environment with lots of fluorescent lights over head, so there is a lot of glare and not really fair to the actual look of the screen because of the glare.

Click on the smaller image below to view a slideshow of the ALLTEL phone. I will post some of the Sprint phone later tonight.



On this picture you can also notice the polarizing effect this screen has in it's center.

[Exil3d]

Originally Posted by clockcycle

Ok further comparison, sorry I don't want to make you guys feel like you have something bad or lesser any more than you might feel already.

I have both and they are ok, nothing to have a fit or worry about really.

But here goes.

My 25-DEC-2007 Alltel screen's colors are MUCH more visiblity vivid and vibrant. It would seem it has more colors than the 17-JAN-2008 Sprint screen. Even though they are spec'd the same.

Just for kicks I was testing out the GPS, my Sprint got 10 Sats in half the time as my Alltel that only got 4-7 fluctuating. I started zooming into satelite view of where I was and noticed... Hey the BROWN roof tops are really brown on the Alltel when compared to the Sprint, which side by side looked gray-ish brown.. Doesn't matter at what angle I look at them. Dead on frontal view on the Sprint (which is it's best view) in comparison; the "better" screen is more than just better viewing angles, it's better in i.e. Emerson LCD vs Sony/Samsung LCD..

This is something you can not and don't notice, something you'd NEVER be aware of or disappointed about, if you didn't have both side by side to compare.

I'll see if I can get some pictures posted.

-CC

EDIT: Click on image to see the slideshow.. Enjoy

Good job. Clearly you have a goog screen on both. If you had a bad screen you would have noticed it on the first bootup. You pic slide show clearly shows great view angle. On a Bad screen you loose visability as soon as you tilt away from a direct frontal view.