Asurion replacing TP with TP2 - Page 98

udithadj · #**971** (**permalink**) 11-02-2009, 06:02 PM

called on Wednesday told them it was my forth replacement , asked them what my options were and they told me I can have TP2 (freezing/heating up like a hand warmer). Got it on Thursday.

haramzee · #**972** (**permalink**) 11-02-2009, 07:27 PM

Quote:

Originally Posted by ycats

Asurion replaced my Touch Pro with a brand new TP2, got it this morning.........out of pocket expense? $0

cool, what happened to the 100 dollar deductible though?

downtick · #**973** (**permalink**) 11-02-2009, 08:34 PM

Quote:

Originally Posted by haramzee

cool, what happened to the 100 dollar deductible though?

it will get charged to the bill. asurion will not ship a phone out without payment. they are not sprint so there is no negotiating fees like you can do with sprint. unless you try to swindle them some how, you have to pay asurion.

udithadj · #**974** (**permalink**) 11-02-2009, 08:37 PM

they didn't charge me anything to replace my TP with TP2, but then again, asurion kept on sending me faulty TPs (4)

downtick · #**975** (**permalink**) 11-02-2009, 08:39 PM

yea, if they sent you a few, i would not expect them to keep on charging you. if this however is your first replacement, you will get charged.

udithadj · #**976** (**permalink**) 11-02-2009, 08:43 PM

Quote:

Originally Posted by downtick

yea, if they sent you a few, i would not expect them to keep on charging you. if this however is your first replacement, you will get charged.

Nop, there was another replacement done and this was the 1st replacement, they gave a TP2 for a TP (said TP's were out of stock) didn't cost anything for both, but then again i did a replacement in april and paid 50 (had a mogul, worst phone ever) After all this experience I just wanted a WM phone which works well

simsingh · #**977** (**permalink**) 11-02-2009, 08:43 PM

I think its pretty final, theyre replacing my tp1 with another tp1!
so idk....the website says my order is being processed and i have not received a shipping slip but you never know. it will arrive tomorrow! i will keep everyone updated.
I am not giving up without getting a tp2.

tonymontana2367 · #**978** (**permalink**) 11-02-2009, 09:57 PM

You're a looney.

lfrp · #**979** (**permalink**) 11-02-2009, 10:33 PM

anyone form here that got a tp2 is having issues with the gps delaying?
for example you passed an exit on the highway but on the phone still is showing ahead of you like for 5 seconds?
I got my phone through asurion so im just wondering. because some people that have a tp2 dont have issues with it.

Vertech · #**980** (**permalink**) 11-03-2009, 01:13 AM

I am having no luck with Asurion at all. Maybe I can manufacture a problem with my TP and take it in to the store....