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  #471 (permalink)  
Old 10-24-2009, 08:04 AM
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Quote:
Originally Posted by firefli
mine is being shipped fedex and the weight is 2lb.
2lbs? What the hell they send u lol? All of ours are 1lb packages. Maybe u got 2 TP2's? LOL
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  #472 (permalink)  
Old 10-24-2009, 08:20 AM
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Re: Asurion replacing TP with TP2

Quote:
Originally Posted by firefli View Post
mine is being shipped fedex and the weight is 2lb.
How in the world you get 2 when everyone is getting 1lb? Maybe you got 2xTP2 ?!?!
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  #473 (permalink)  
Old 10-24-2009, 08:47 AM
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Re: Asurion replacing TP with TP2

Someone please answer asap. I'm about to call asurion right now. Are they still out of stock with the regular touch pros as of now? Will they send me a touch pro2?
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  #474 (permalink)  
Old 10-24-2009, 09:13 AM
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Re: Asurion replacing TP with TP2

Yes still out of stock with TP1. Offered me Curve, Tour, Snap. Will try again.
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  #475 (permalink)  
Old 10-24-2009, 09:23 AM
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Re: Asurion replacing TP with TP2

Just spoke with Assurion and I will be getting the TP 2 on Monday. Initially they tried to offer Me a Curve. I stayed calm and said that was a problem. The rep agreed and even stated that would be downgrading. She then asked if I would like the Snap to which I said no thanks because of no touchscreen or wifi. She replied well let me see if I can find something more comparable. She came back and asked if I would like the TP2. I said what's that, like i didnt know! Long story short it'll be here by Monday! All of this took less than 10 mins and it'll be billed to next months bill. Who says sprint sucks, not me. My phone was dropped in the rain at a football game last night, so water damage was evident.
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  #476 (permalink)  
Old 10-24-2009, 09:23 AM
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Re: Asurion replacing TP with TP2

What the hell? I'm calling and keep getting hung up on!
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  #477 (permalink)  
Old 10-24-2009, 10:07 AM
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Re: Asurion replacing TP with TP2

Ok so has anybody with a 1lb shipping weight TP2 received theirs yet?
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  #478 (permalink)  
Old 10-24-2009, 10:07 AM
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Re: Asurion replacing TP with TP2

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Originally Posted by z06vette View Post
Yes still out of stock with TP1. Offered me Curve, Tour, Snap. Will try again.


Called back and spoke to different rep. He was very nice. Told him the other options just would not work for me and asked for all options again. He mentioned all and brought up TP2. Put me on hold for 2 or 3 minutes and came back stating I was in luck. Will be receiving my TP2 on Monday.
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  #479 (permalink)  
Old 10-24-2009, 10:24 AM
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Re: Asurion replacing TP with TP2

I had to speak to a supervisor because the 1st rep said that the tp2 was an "upgrade" and that they were not allowed to do "upgrades". I told the supervisor that I needed the slide-out keyboard because I have big hands, he then offered me the tp2 I will be getting it on Monday or Tuesday.
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  #480 (permalink)  
Old 10-24-2009, 10:33 AM
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Quote:
Originally Posted by aaron580
Ok so has anybody with a 1lb shipping weight TP2 received theirs yet?
A couple of ppl here did receive their 1lb package lol, since its BNIB, thats where the extra weight is coming from
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