Sprint replacing Touch Pro with Touch Pro 2! - Page 63

Gh05t · #1 (**permalink**) 10-14-2009, 09:24 PM

Quote:

Originally Posted by CuzinBucksBx

Alright..I have my update for the NYC Area. The Sprint rep call my job to let me know that TP2 was here to pick up. Once I got there her manager was asking what are you doing ( Just of the look on the manager face I already know he is a straight D***). She reply well Mr Bucks here have the WEL Program and this is his 5th phone. So we exchanging it for him. Its on the list. This Motha.....reply back "Well not in my store" He look @ me and offer me a Black Berry Curve. (O_o)!!!! I told him are you joking right...He told me that in his own words.."I am not losing money" I told him for **** himself and I will report him & his store.....Now I have to go to a other store in the City and see this could be done

which store was it? I wanna make sure I dont go there.

Hidavi · #2 (**permalink**) 10-16-2009, 08:41 AM

I'm hopeful that that won't be the case. The store I went to is a corporate store, not just an authorized reseller/repair shop. The corporate stores have to follow the rules methinks...

A question I have is that if the phone doesn't come out of the pockets of the stores, why be such ****s? Just because it means someone other than you is getting a great deal, you have to kill it?

Hidavi · #3 (**permalink**) 10-26-2009, 06:38 PM

So how does this ausurion thing work? I call them, they might offer me a TP2 for a $100 deductible. Do they charge it to my Sprint account or I gotta pay it from a credit card?

EDIT: I don't have TEP, does that matter?

Hidavi · #4 (**permalink**) 10-14-2009, 11:59 PM

That sucks man. How did the original person who you took your TP to go about it? Did he take just your phone number and ESN and thats it?

That's what my guy did. Just hope he doesn't forget to call or something

I called Sprint though and they said that they'll be back-ordered for another 5-7 days

toviaheli · #5 (**permalink**) 10-15-2009, 07:50 AM

Quote:

Originally Posted by CuzinBucksBx

Alright..I have my update for the NYC Area. The Sprint rep call my job to let me know that TP2 was here to pick up. Once I got there her manager was asking what are you doing ( Just of the look on the manager face I already know he is a straight D***). She reply well Mr Bucks here have the WEL Program and this is his 5th phone. So we exchanging it for him. Its on the list. This Motha.....reply back "Well not in my store" He look @ me and offer me a Black Berry Curve. (O_o)!!!! I told him are you joking right...He told me that in his own words.."I am not losing money" I told him for **** himself and I will report him & his store.....Now I have to go to a other store in the City and see this could be done

Dude, please call this number with the complete store info and tell them what happened to you! 703-433-4401

lazydazed · #6 (**permalink**) 10-15-2009, 09:56 AM

Quote:

Originally Posted by toviaheli

Dude, please call this number with the complete store info and tell them what happened to you! 703-433-4401

whats the number for? do u work for sprint? should EVERYBODY start calling this number cause the managers of most stores are complete A-HOLES...

Jocelyn84 · #7 (**permalink**) 10-15-2009, 10:01 AM

Quote:

Originally Posted by lazydazed

whats the number for? do u work for sprint? should EVERYBODY start calling this number cause the managers of most stores are complete A-HOLES...

It's a direct number to Hesse. He probably got it off the consumerist.com, which is a lovely site

lazydazed · #8 (**permalink**) 10-15-2009, 10:29 AM

Quote:

Originally Posted by Jocelyn84

It's a direct number to Hesse. He probably got it off the consumerist.com, which is a lovely site

pardon my ignorance...who is Hesse?

brokestudent12 · #9 (**permalink**) 10-16-2009, 01:11 AM

Anyone in the SoCal area have any success? I just had my TP fixed the other day but it's broken again.

I'm willing to drive anywhere in SoCal, San Diego, LA, to Riverside don't care.

CuzinBucksBx · #10 (**permalink**) 10-16-2009, 12:57 AM

Quote:

Originally Posted by toviaheli

Dude, please call this number with the complete store info and tell them what happened to you! 703-433-4401

Just call and told them the whole story!!!