Sprint replacing Touch Pro with Touch Pro 2! - Page 38

DirkDiggler · #**371** (**permalink**) 10-12-2009, 04:20 PM

Quote:

Originally Posted by SporkLover

My ASC tried again today. Out of stock. I'll just keep calling until they can help me out.

Did they tell you they'd have it by Mon or Tues when you first went in? Now they're telling you it's on backorder? Man, I hope that's not the case because I was told the same thing (It would be in on Mon or Tues)

dibara2003 · #**372** (**permalink**) 10-12-2009, 04:42 PM

Any employees here? If so, I wanted to know what warrants a refurb replacement compared to a NIB. It seems like a few have gotten lucky with NIBs while the majority are waiting for refurbs.

captblaze · #**373** (**permalink**) 10-12-2009, 04:47 PM

Quote:

Originally Posted by dibara2003

Any employees here? If so, I wanted to know what warrants a refurb replacement compared to a NIB. It seems like a few have gotten lucky with NIBs while the majority are waiting for refurbs.

how many refurbs do you think are available? considering this phone was released late septemeber and the stores are just getting them, i wouldnt be surprised if the devices are new just not in a retail box. this is just a guess, but i will know for certain when mine arrives

abdeviation · #**374** (**permalink**) 10-12-2009, 04:49 PM

for the people who are getting their TP2s MAILED in to them, where did you ask for your replacement?

dibara2003 · #**375** (**permalink**) 10-12-2009, 04:51 PM

Quote:

Originally Posted by captblaze

how many refurbs do you think are available? considering this phone was released late septemeber and the stores are just getting them, i wouldnt be surprised if the devices are new just not in a retail box. this is just a guess, but i will know for certain when mine arrives

When are you expecting yours and when did you go in to get it replaced?

**GhettoBSD** · #**376** (**permalink**) 10-12-2009, 05:09 PM

ok so i've been away for a little while... what is going now lol

Can I call a sprint # and request a replacement or do I have to go into the store. Not a member of the HF so I couldn't see the memo.

My phone is from december of 2008 and is having issues with keyboard (like everyone else) and the white lights stay on (home, back, call & answer) and rarely turn off anymore lol. Would that qualify?

Yah I'm not a noob just behind on the times!

obamaftw08 · #**377** (**permalink**) 10-12-2009, 05:09 PM

Quote:

Originally Posted by TheLovatScout

My Touch Pro keyboard has been unresponsive for awhile now. When I saw that I could trade it in for a TP2 I at once went to the repair store. They could not fix my keyboard and instead gave me a new Touch Pro.

When I asked about the Tp2 and if I could exchange it, the man became very quiet and leaned in closer and said "I've been trying to get my hands on one of these gems, but unfortunately they're all on backorder. you can try loking around or coming back, but right now we don't have them." I knew he would give me one if they had it.

It was nice of them to give me a new Touch Pro and fix the keyboard issue like that, but wow would a TP2 would have been great...

why would you accept the new tp?!! sheesh. keep your phone and try back later when you actually can get the TP2. there went your only method of attaining one.

**GhettoBSD** · #**378** (**permalink**) 10-12-2009, 05:13 PM

Quote:

Originally Posted by ⌥ saumaun ☢

Done

oh shoot dude, when did you become a mod! Congrats ahhaha

**aznmode** · #**379** (**permalink**) 10-12-2009, 05:29 PM

Quote:

Originally Posted by stevenxpham

ahhh wow I was about to go by there today, this sucks
idk maybe they are saying that because it's out of stock right now?

try this store and let me know how it goes:
Signals WirelessAUTHORIZED RETAILER

2359 De La Cruz Blvd
Santa Clara, CA 95050
408 727-7060

I called that place and they really didn't know anything. They said if the actual Sprint store cant do it then they can't either since they're just an authorized reseller.

Raiderjoelocal13 · #**380** (**permalink**) 10-12-2009, 05:31 PM

In L.A I had no luck getting a TP2 but the great news is that they fixed my broken screen and D-pad. I told the repair tect I hope this time it last and we won't have to order yet an other replacement.