How To: Set Up Visual Voicemail on your Sprint TP for Free(Working soon!)

[Ph33zy]

Originally Posted by varaff

I got mine working... At first they decline to change it. On my second call, no problem.

When you called in, what did you tell them when they asked why you want to do this? I mentioned that I was trying to set-up visual voicemail and i opened up a can of worms because they said only the instinct can do this. Can you guys kinda provide me a script to follow? Or should i just be adamant about them just changing my default voicemail? I know not to mention call forwarding, but what if they bring it up first?

[04orgzx6r]

Originally Posted by Ph33zy

When you called in, what did you tell them when they asked why you want to do this? I mentioned that I was trying to set-up visual voicemail and i opened up a can of worms because they said only the instinct can do this. Can you guys kinda provide me a script to follow? Or should i just be adamant about them just changing my default voicemail? I know not to mention call forwarding, but what if they bring it up first?

Say Thank you and try back again, LOL
I would just tell them that you need to change your voicemail number because you are using a different service, thats what I did

[Hafrust]

The system they use to change call forwarding settings is called ESM. You can try telling them that you are wanting to change the default voicemail number that is set in their ESM system. There should be a specific field for it that they can edit.

[04orgzx6r]

Originally Posted by Tripdub1

The system they use to change call forwarding settings is called ESM. You can try telling them that you are wanting to change the default voicemail number that is set in their ESM system. There should be a specific field for it that they can edit.

+1, just make sure you say it like you know what you are talking about, most likely if you seem to know what yo are talking about they will do it

[CozBoogie]

Just a general reminder to please play nice together. I know there is a lot of energy about this...so just remember to be respectful, helpful, and considerate.

thanks,
Coz

[Hafrust]

What I don't understand is why you have to post like you are the be all end all...
We get it, I don't need you telling me time and time again that I don't understand the process because I do
Thing is if you would read you would understand how we do it.....
So I suggest that if you want it, try back again, exactly as the first post, this way you can have it like the rest of us

My intentions were not to come across like am the "be all end all". My intention was simply to enlighten and inform. I gave props to those who were successful, but at the same time let those who were about to try that it might not work and why. I posted good, factual information and I am at peace with it. Anyway, we seem to have reached an understanding so I'll leave it at that.

[04orgzx6r]

Updated the main post with this tidbit....


EDIT: For those of you worrying about getting a charge, this is straight from the Sprint call forwarding policy...

"
Calls that are forwarded by default to voicemail or mobile messaging are not charged the standard $.20 per minute rate. Calls received when you set unconditional Call Forwarding (*72), Call Forward Busy (*74), and Call Forward No Answer (*73) are charged at $.20 per minute.
"

So as long as you just change your voicemail number with all fields set to conditional, you should not get charged

[p-slim]

Originally Posted by 04orgzx6r

Updated the main post with this tidbit....


EDIT: For those of you worrying about getting a charge, this is straight from the Sprint call forwarding policy...

"
Calls that are forwarded by default to voicemail or mobile messaging are not charged the standard $.20 per minute rate. Calls received when you set unconditional Call Forwarding (*72), Call Forward Busy (*74), and Call Forward No Answer (*73) are charged at $.20 per minute.
"

So as long as you just change your voicemail number with all fields set to conditional, you should not get charged

should not get charged is correct, as stated above i have had mine for a month now and no charges.
Also as a side note to anyone that does this, the instructions say to install to the memory card, but we have found out that if you install on the memory card then the program has to be open to receive voicemails automatically. So just install it on the phone as most of us probably would've done that first anyways.

[gxip]

I know this is an old thread and maybe I won't be able to get an answer, but I wanted to clarify something. I called a tier 2 rep, but was informed that the voicemail can't be set to that phone number, it has to be set to be forwarded so in the end I will be charged for the forwarding. Also I was wondering how does everyone having the same phone number works?
Of course the rep could've set the options to conditional but it made no sense to me since the voicemail number couldn't be changed and it was going to be set up to be forwarded which ruins the purpose I guess...
Could anyone enlighten me a little on this?

[04orgzx6r]

Originally Posted by gxip

I know this is an old thread and maybe I won't be able to get an answer, but I wanted to clarify something. I called a tier 2 rep, but was informed that the voicemail can't be set to that phone number, it has to be set to be forwarded so in the end I will be charged for the forwarding. Also I was wondering how does everyone having the same phone number works?
Of course the rep could've set the options to conditional but it made no sense to me since the voicemail number couldn't be changed and it was going to be set up to be forwarded which ruins the purpose I guess...
Could anyone enlighten me a little on this?

Not an old thread LOL....

If the first Rep won't do it, call back and try to get another...

Just tell them that you need to change your voicemail # because you are using a new service and like I said if they won't do it, say thanks and try again