Still no replacement!!!

[grandmasterlarry]

My phone went dead on Monday dec 22nd... I went to the sprint store they first gave me a new battery and my phone worked for about an hour and then just died again. so I drove back and this time they ordered me a replacement... and they said it would be 2-3 business days... they have new touch pros in the store but they refuse to give me a new one saying "the ones we get from the manufacture warranty are different from the ones we get to sell" I say WTF does it matter why can you just give me a new one? I paid $600 for this phone 2 months ago and you’re going to stick me with a refurbished POS? This is bull **** and I still have no phone... they offered a downgrade to a diamond but I would never see the pro again... what kind of crap is this? if I didn’t have sprint SERO id be done with sprint and go get a damn I-phone... from what it sounds like from my sprint store, I will be getting a refurbished phone... if the screen ends up being like everyone else that has gotten a new phone recently they better fix that later... and how long am I supposed to go without a phone sprint? Huh? I called sprint they wouldn’t do anything but give me a $20 credit... I wish phones here where like overseas no contract no bull****... anyone else have any problems?