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What is Total Equipment Protection?
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What is Total Equipment Protection?

Total Equipment Protection is a monthly subscription plan offering comprehensive insurance, service, repair and replacement coverage. It combines the features and benefits of two individual programs:
Equipment Service & Repair Program

• Coverage against mechanical or electrical problems, routine maintenance or failure from normal use.
• Repair and service are available at Sprint Phone Repair Centers. Check our online Sprint Store Locator for the nearest location.

Equipment Replacement Program

• Insurance for loss, theft, physical or liquid damage.
• File your claim within 60 days of the loss.
• To start your claim, go to https://phoneclaim.com/sprint or call Asurion Customer Care at 1-800-584-3666.
• If your device is lost or stolen, contact Sprint at 1-888-211-4727 to suspend service.

Fees & Coverage Details

• The fee for Total Equipment Protection is $7 per phone, PDA or mobile broadband card per month.
• You can have up to three approved claims for loss, theft, physical or liquid damage within any consecutive 12 months.
• A $50 nonrefundable deductible will apply for approved claims for loss, theft, physical or liquid damage claims.
• When equipment replacement claims are approved, you will receive the same or comparable equipment — of like kind and quality — with similar features as your original equipment. Replacement equipment may be refurbished, reconditioned or different from your original phone, PDA or mobile broadband card.
• You have the right to cancel your coverage at any time without penalty. If you choose to cancel, the change will be effective immediately.

http://support.sprint.com/doc/sp3243...revPageIndex=3