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View Poll Results: How long will it take to get a replacement
New phone by Friday! Jan 2nd 4 15.38%
Next week sometime... Jan 9th 6 23.08%
Two weeks Jan 15th 8 30.77%
End of the month... Jan 31st 8 30.77%
Voters: 26. You may not vote on this poll

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  #31 (permalink)  
Old 12-29-2008, 11:22 PM
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Re: Still no replacement!!!

Quote:
Originally Posted by grandmasterlarry View Post
and just bring it back after the 30days? day they activate the phone on the number you had on the broken phone?
i will still be within my 30days to return the phone i had billed to my account if the replacement takes over 2-3 weeks to come in... i will be going there tomorrow and i will let you know how it goes.
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I85 Nextel--> LG VX6000--> Moto V710--> Motorola Razr V3c unlocked alltel--> Razr V3c Verizon Red UI--> Motorola e815--> HTC 6700--> Motorola Q--> HTC Mogul--> HTC TOUCH--> Blackberry Pearl--> Blackberry Curve--> Treo 800w--> HTC Touch Diamond--> HTC Touch Pro--> Blackberry TOUR--> HTC Touch Pro 2
  #32 (permalink)  
Old 12-30-2008, 12:05 AM
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Re: Still no replacement!!!

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Originally Posted by rushco View Post
No problem here. Mine has been working since the day they released it at Sprint.

They probably can't give you one from stock because they are not a corporate store. I worked at a 3rd party dealer and we could never take phones out of stock for service and repair reasons. I've been able to get phones swapped with a new phone in the box at a corportate store before.
exactly...my store cant do that either since its 3rd party repair center if we cant fix it than we order you an replacement. our inventory is different from the inventory for the replacement program. besides 2 months is outside your 30 days so you have no choice but to get refurb as mean as it seems but after 30 days your screwed but look at i likethis since phone so new chances are you wont get a refurb. but 3rd party store inventory is not own by sprint its the companys inventory. thats like if you owned the store and you bought phones from sprint to sell and a customer comes in with a broken defective phone and demands you to give you your phone you bought to sell in return for a phone that sprint the company itself sold you. you the owner of store would lose out for something that not there fault. it not going to happen your not going to get a 3rd party store to replace your phone in store your only option is to wait or go to corporate store at even at that corporate wont guarantee doing so inless they a corp repair center and if they cant fix it than they swap it out. like you cant do an insurance claim in store either you cant walk into a store say i lost my phone here is 50 dollars give me a new one. that gotta go through asurion.
  #33 (permalink)  
Old 12-30-2008, 02:48 PM
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Re: Still no replacement!!!

got my pro today... brand new out of the box... they took the box and all the stuff and jsut gave me the phone thats the first time that happend... well the phone looks the same to me the screen dosnt seem yellow to me however i dont think it goes as bright as my last TP...
  #34 (permalink)  
Old 12-30-2008, 02:52 PM
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Re: Still no replacement!!!

Settings, system, power, backlight, wallah it's brighter
  #35 (permalink)  
Old 12-30-2008, 02:56 PM
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Re: Still no replacement!!!

Since grandmasterlarry got his new phone I'm gonna shut this one down.

late,
Coz
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