UPDATE:Rainbow looking circle - Page 33

slag02 · #**321** (**permalink**) 05-08-2009, 01:04 AM

well.. I am about to relock mine and take it back tomorrow
an hour ago screen was fine

Now... perfect Rectangle smudge/oil look or whatever

::sigh::: and I had JUST got my phone / ROM running the way I want it.

slag02 · #**322** (**permalink**) 05-08-2009, 06:26 PM

well,
I got the

Quote:

Originally Posted by SprintStore

Well this is Caused by Pressure

Answer... when I went to the sprint store today,
I pushed back a little and said this is a known issues, and widely reported on the web.

The manager overheard this and dug a little deeper, He asked his other worker that had the original "Touch" if it happend to him and he said yes.. he asked him if he knew the cause and he said "Heat" ... I *THINK* he called HTC about it, but they said they won't do anything about it and it is a "Pressure issue", he offered to give me a call once any other TouchPro's with good Screens come in and he would replace the screen for me for free if I didn't want to pay the $100 deductible for insurance.

Overall well treated and I was surprised the manager stepped in, still a bit disappointed that they won't do anthing about it

Giovanny · #**323** (**permalink**) 05-08-2009, 07:34 PM

I suggest trying a different store. Some others have reported to have theirs replace at no cost.

resnor · #**324** (**permalink**) 05-08-2009, 09:50 PM

Just a question...I've said it several times in this thread, and it always gets ignored...have any of you tried taking off the screen protector? When I took mine off, the rainbow smudge thingy went away. After I put it back on, it came back. Everyone keeps saying that it's a defect with the screen, but with mine, it wasn't the screen, it was the protector.

**WorldWide** · #**325** (**permalink**) 05-08-2009, 09:55 PM

Quote:

Originally Posted by resnor

Just a question...I've said it several times in this thread, and it always gets ignored...have any of you tried taking off the screen protector? When I took mine off, the rainbow smudge thingy went away. After I put it back on, it came back. Everyone keeps saying that it's a defect with the screen, but with mine, it wasn't the screen, it was the protector.

I've taken off my screen protector, it's still there. Its been about 2 months now. I don't care it dosen't bother me anymore.

slag02 · #**326** (**permalink**) 05-08-2009, 11:04 PM

Mine happened about 2 months after I took my screen protector off

**Mayonesa** · #**327** (**permalink**) 05-09-2009, 01:14 AM

Quote:

Originally Posted by slag02

well,
I got the Answer... when I went to the sprint store today,
I pushed back a little and said this is a known issues, and widely reported on the web.

The manager overheard this and dug a little deeper, He asked his other worker that had the original "Touch" if it happend to him and he said yes.. he asked him if he knew the cause and he said "Heat" ... I *THINK* he called HTC about it, but they said they won't do anything about it and it is a "Pressure issue", he offered to give me a call once any other TouchPro's with good Screens come in and he would replace the screen for me for free if I didn't want to pay the $100 deductible for insurance.

Overall well treated and I was surprised the manager stepped in, still a bit disappointed that they won't do anthing about it

deductible? maybe im lucky but i have had the screen changed twice, once because of this and i havent paid a cent.

slag02 · #**328** (**permalink**) 05-09-2009, 01:33 AM

Quote:

Originally Posted by Mayonesa

deductible? maybe im lucky but i have had the screen changed twice, once because of this and i havent paid a cent.

I would say it just depends on the sprint store.

Some are more willing than others, I think had they had a TP screen in stock, they would have replaced it based on what the Manager told me.

Heck he even told me that when he gets some in he will give me a call so i can come up and get it repaired- free of charge, but I am not holding my breath.

**Mayonesa** · #**329** (**permalink**) 05-09-2009, 01:39 AM

i had to push a little to get the screen replaced because of this. i was told it was normal but i dont back down easy. i dont get upset or nasty but i stay at it. and know how to get my way.

im just happy i didnt have to pay, cause i have been spending too much money lately and spending money on my phone is the last of my worries right now....

2 weeks without a car since i was dumb enough to add a air ride suspension.... $5k and counting on the suspension alone..... it hurts

kayfouroh · #**330** (**permalink**) 05-11-2009, 01:59 PM

So my phone decided to do this today.

What's the consensus? Do I need TEP? I just canceled TEP last month due to the increase..