Sprint Picture Mail - Page 12

Jocelyn84 · #**111** (**permalink**) 11-01-2008, 07:59 PM

Quote:

Originally Posted by MannyPR

Ok, after spending over 2 hours with different levels of tech support without success I got it fixed. I installed the PictureMail that came with the Diamond and that was posted by no2chem. Voila! It started working as it was on the Diamond. no2chem had to remove his post due to a cease and desist but the cab can be found around in places that I can't mention. It is syncing with the picturemail website and notification is working as well.

Are pics coming as texts or via your PicMail inbox??

MannyPR · #**112** (**permalink**) 11-01-2008, 08:16 PM

Quote:

Originally Posted by Jocelyn84

Are pics coming as texts or via your PicMail inbox??

PicMail Inbox

MannyPR · #**113** (**permalink**) 11-01-2008, 08:22 PM

I tested updating to the one on the Powerdeck and it stopped working again. Reverted back to the old again and started working as expected, definitely a problem with the software that comes installed in it.

toinejuan · #**114** (**permalink**) 11-01-2008, 09:00 PM

Quote:

Originally Posted by DOUBLEVISION

does any one have any solutions? Sprint told me to take my phone to my local sprint retail to get it checked out and if they cant fix it they will give me another one. I don't know what to do. If everyone is having this problem it cant be the phone. The pics stay in my "inbox" and never gets to the person im sending to im getting real fed up. ive been on the ohone with 6 techs and every one of did the same thing and it dont work. and yes i did update the picture mail.

What device are you using? What's the problem your having?

MannyPR · #**115** (**permalink**) 11-01-2008, 09:11 PM

Quote:

Originally Posted by toinejuan

What device are you using? What's the problem your having?

He is using the TP (hence his posting on this forum) and he is having the problem described on his post.

toinejuan · #**116** (**permalink**) 11-01-2008, 09:15 PM

Quote:

Originally Posted by MannyPR

He is using the TP (hence his posting on this forum) and he is having the problem described on his post.

Just because he is posting on this thread doesn't mean he's using a Pro. Secondly, his device says a Moto Q, not a Pro. I don't assume things, and I can probably help but I need to know the exact problem. The problem mentioned at the top of this thread has been discussed many times in the Diamond forum, I personally have helped many people with this problem. So, once I get some DETAILS, I can start working on a solution to help out in anyway I can.

vincemash · #**117** (**permalink**) 11-01-2008, 09:31 PM

Quote:

Originally Posted by LilRico

When I called tech support they made me update my username in the ##3282#. After that all I did was hit update profile and BAM! 6 pictures left my inbox and went to where it needed to go. Before the picture just stayed there and in the properties it says "Trys was like 6 times", so you may need to update your user profile is all since you already updated the cab like I had done as well. Hope this helps!

What did they have you change your username to? your spint picturemail email address? I assume there is no way to get this working without calling tech support because if you go in and change your userid you lose your data connection

**LilRico** · #**118** (**permalink**) 11-01-2008, 09:41 PM

Quote:

Originally Posted by vincemas

What did they have you change your username to? your spint picturemail email address? I assume there is no way to get this working without calling tech support because if you go in and change your userid you lose your data connection

I had to change it to lilrico01@sprintpcs.com. It is also going to change to that if you do "update profile". I thought the username was going to be the same as I use to log into sprint and it isn't, so tech support would be the best route to call. I just had my Mogul laying around and saw the username it was using and tried it, and bam, I was good to go!

DOUBLEVISION · #**119** (**permalink**) 11-01-2008, 09:52 PM

Im Using A Touch Pro My Profile Is Updated Now

marctronixx · #**120** (**permalink**) 11-01-2008, 10:10 PM

my username in my EPST screen is nothing like my pircture mail login or anything remotely close. its a username i never saw. i went in there and put in my picture mail username and immediately lost the data (error 67) i just did a restore from within that screen and all worked. i dont have anyone i can send a photo to (sad i know) so i just sent it to myself and i got it.. but i need to send one to someone to check also..

soo, my question, those who can look at your EPST screen (##3282#) is your username the same as your pic mail or your standard pcs email?