Touch Pro Finally Released Through Telesales

[xunknownx]

Originally Posted by twe90kid

soory guys. what is the direct number for sero telesales department.

888-882-4030

i spoke to Amy, and this is the number she gave me as a direct line for sero customers.

[Exil3d]

Originally Posted by xunknownx

888-882-4030

i spoke to Amy, and this is the number she gave me as a direct line for sero customers.

hahahah! i CALLED THE NUMBER AND THEY SAID ITS NOT IN THE SYSTEM. aND OFFERED ME A iNSTINCT INSTEAD! lol (iM PULLING MY HAIR OUT)

[Bad HAL 9000]

Waahhh! I ordered mine!

[musicguy980]

Anybody wonder how many phones telesales have to ship. I'm just wondering if all of us ordering touch pros today, are far exceeding their inventory. I won't be surprise if after today the touch pro go on back order for awhile

[bullet2300]

Maybe someone on the inside could post that info I hope the TP does well!

[cornelious2]

could be that they are waiting for a lawsuit from the diamond missing the heat shield so they are trying to get people out of the phone asap haha.

[musicguy980]

Originally Posted by cornelious2

could be that they are waiting for a lawsuit from the diamond missing the heat shield so they are trying to get people out of the phone asap haha.

I was thinking the same thing. Kinda like when microsoft released all those faulty xbox 360's. Then extended everyone's warranty so people wouldn't sue, or switch to a ps3 or wii. Maybe sprint doing the same thing.

[SBatL8y]

This SUCKS. I am now in the worse mood ever. I have tried everything that everyone has posted in this forum. Calling telesales, calling customer care, calling SERO, calling retentions. Retentions says they don't have the phone available to order, that I have to order through telesales. Telesales won't give me any deal besides my $75 off (still making the phone over $500). Retentions says they'll "note" my account that I should get an additional $100 credit, but that it's up to telesales whether or not they want to honor that. Then, telesales tells me they can't view notes, only customer care can. URGHHHH. I have been on the phone with Sprint for over an hour, and I'm SOOO frustrated. How did you people get these sweet dates?!?

[xunknownx]

Originally Posted by SBatL8y

This SUCKS. I am now in the worse mood ever. I have tried everything that everyone has posted in this forum. Calling telesales, calling customer care, calling SERO, calling retentions. Retentions says they don't have the phone available to order, that I have to order through telesales. Telesales won't give me any deal besides my $75 off (still making the phone over $500). Retentions says they'll "note" my account that I should get an additional $100 credit, but that it's up to telesales whether or not they want to honor that. Then, telesales tells me they can't view notes, only customer care can. URGHHHH. I have been on the phone with Sprint for over an hour, and I'm SOOO frustrated. How did you people get these sweet dates?!?

as long as they noted in your account your $100 credit. all you have to do is order thru telesales. when you receive your phone, call or email e-care about the $100 credit, they will see that in your notes and then credit you.
i paid 504.99+ tax, with a $150 credit waiting for me when i receive my fone.

[SBatL8y]

Originally Posted by xunknownx

as long as they noted in your account your $100 credit. all you have to do is order thru telesales. when you receive your phone, call or email e-care about the $100 credit, they will see that in your notes and then credit you.
i paid 504.99+ tax, with a $150 credit waiting for me when i receive my fone.

So the phone is $579.99 retail. Then, with my $75 instant credit I have right now, that makes it $504.99. So I have to pay that to order the phone? Then cross my fingers that they'll honor the $100 credit making it $404.99? That's still more than I want to pay. I want this $150 credit and $100 MIR that people are getting who just started accounts in January of 08! How did you get a $150 credit?