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Old 10-01-2009, 02:18 PM
isdnmatt's Avatar
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Pocket PC: VZW TP2 GREATEST VZW PHONE EVER
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Re: Got a refurb >:(

I'm sorry, but I don't see how Verizon is responsible for giving you your 4th TP2 in 30 days. To me, this screams that the customer is the problem, not the phone.

After 3, they should be like sir, we'd ask that you either return it for a refund or choose another model.

I think them giving you 3 NEW retail devices in 30 days is more than reasonable.

Also, if its a refurb, try SIM unlocking it. My experience with other Verizon global phones is that the SIM unlock code only worked on a retail phone. All the refurbs I received could be SIM unlocked with all zeros (00000000)

Last edited by isdnmatt; 10-01-2009 at 02:22 PM.
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