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  #271 (permalink)  
Old 09-30-2009, 02:10 PM
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Re: Sprints matches Big reds TP2 price!

FINALLY FINALLY FINALLY I thought people were lying on the site, there was no credit coming, there was no adjustment, NO PRICE MATCH...well FINALLY just got off the phone and I am getting a $250 credit, I paid $449 for the phone. SOUNDS LIKE $199 to me...WOOT thanks PPCGEEKS best site ever for SPRINT TOUCH PRO 2..wait a minute my rep is telling me its going to be $149....YAHOOOOOOOOOOOOOOO...

09/30/2009 01:32:48PM
Agent (Jamie M): "Thank you. You do qualify for the additional discount as long as it is done before **********/**********/********** however to receive the discounted phone you would need to contact our Telesales department and they would be able to further assist you with the $********** difference."

Last edited by khudson23; 09-30-2009 at 02:36 PM. Reason: added qoute fromechat
  #272 (permalink)  
Old 09-30-2009, 02:11 PM
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Re: Sprints matches Big reds TP2 price!

Quote:
Originally Posted by Mayonesa View Post
effective October 1st the Sprint TP2 will be $199 after the MIR.

for those that are still with in the 30 days after purchase... return your tp2 and get it again from the account service dept with the new price.


good luck


BTW... Very nice for Sprint to do this i think
SWEET! I qualify for my upgrade tomorrow
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  #273 (permalink)  
Old 09-30-2009, 02:24 PM
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Smile Re: Sprints matches Big reds TP2 price!

hey mayonesa i sent you a thanks but i want you to tell you here also THANKS AGAIN you saved me alot of money
  #274 (permalink)  
Old 09-30-2009, 02:39 PM
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Re: Sprints matches Big reds TP2 price!

Between new orders and requests for rebates, how swamped is Sprint going to be tomorrow with TP2 calls?
  #275 (permalink)  
Old 09-30-2009, 02:39 PM
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Re: Sprints matches Big reds TP2 price!

Just got off the phone. I was transferred 4 times before I got any real info. They told me Sprint had no plans of dropping the price or doing any kind of price match. BALLS
  #276 (permalink)  
Old 09-30-2009, 02:44 PM
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Re: Sprints matches Big reds TP2 price!

Quote:
Originally Posted by FlowingAway View Post
Just got off the phone. I was transferred 4 times before I got any real info. They told me Sprint had no plans of dropping the price or doing any kind of price match. BALLS
http://www.engadgetmobile.com/2009/0...on-touch-pro2/
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  #277 (permalink)  
Old 09-30-2009, 02:51 PM
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Re: Sprints matches Big reds TP2 price!

Quote:
Originally Posted by hotboy8628 View Post
There are two articles, one at engadget and one at BGR that claim there will be a price drop tomorrow. Funny thing is, if you click on "read more" at the bottom of the paragraph in each, it sends you straight to this thread. I know some people have been successful while others haven't, but don't look to BGR or engadget for any sort of affirmation. We'll just wait to see what happens officially tomorrow...
  #278 (permalink)  
Old 09-30-2009, 03:00 PM
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Re: Sprints matches Big reds TP2 price!

I called sprint at 877-775-4886. A guy named Vince answered and asked what I needed help with. I told him I just ordered the TP2 on the 9th and "my neighbor" just told me that Sprint was dropping the price to $199 tomorrow to match Verizons price so I wanted to know if I needed to send back my phone or if there was a way Sprint would do a price match and credit me the difference. Vince tells me he's an account manager and wants to know if I would cancel and go to another carrier if we didn't resolve this. I said "well we're talking about several hundred dollars here, but I've been happy with Sprint's service and my wife is on sprint too so I'd like to stay which is why I'm calling to see what my options are." he puts me on hold for a few minutes and tells me he verified verizons price and that since I hadn't been charged for my phone yet he would go ahead and do a price change on my account for an additional $150 credit and that I should receive a confirmation e-mail within 48hrs.

That's my story if anyone wants to try....good luck.
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  #279 (permalink)  
Old 09-30-2009, 03:11 PM
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Re: Sprints matches Big reds TP2 price!

Ok, tried several times over the last 3 days since i first saw this thread. Called customer service and telesales twice, and got the same answer both times. no go. Today after reading the boy genius article i decided to go through webchat instead of calling and they credited me 150 dollars without any issue. Ask the rep for an account credit rather than a refund and you should be ok.

Last edited by dagnabit; 09-30-2009 at 03:15 PM.
  #280 (permalink)  
Old 09-30-2009, 03:16 PM
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Re: Sprints matches Big reds TP2 price!

Quote:
Originally Posted by dagnabit View Post
Ok, tried several times over the last 3 days since i first saw this thread. Called customers service and telesales twice, and got the same answer both times. no go. Today after reading the boy genius article i decided to go through webchat instead of calling and they credited me 150 dollars without any issue. Ask the rep for an account credit rather than a refund and you should be ok.
Did you get the credit instantly or did you have to wait 5-7 days for it?
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