So, Sprint Rep Says TP2 is NOT a Smartphone!

[DeputyStankus]

Yeah, I activated my TP2 last night with no troubles. Quite a relief!

[masetas]

Poor rep doesnt have much knowledge whenit comes to phones even though she deals with them every day she has to follow a script while she has a iphone in her pocket

[jae18708]

You should've asked how much your deductible is. "Well if this isn't a smartphone why is my deductible 100 instead of 50?"

Originally Posted by hceuterpe

I actually would have to partially agree with the rep, WM6.5 is sorta garbage now in the grand scheme of things.

A beta, in the works version of Android that runs on an SD card is still better than a stock official stable (though dead) version of WM6.5

Well you are idiot.. no matter your opinion of it now.. it was a smartphone/pocketpc os, and still is

Sent from my PC36100 using Tapatalk


Sent from my PC36100 using Tapatalk

[kwatcha]

Still use my TP2 which is still in new like condition with wimospeed overclocked (74 and very happy with my TP2. Still love it baby!!!!!!

[lazydazed]

If you wanna blast back a couple years "technically" the tp2 is a PocketPC, not a smartphone. So in a dumb way the rep was right.. a Smartphone was any wm phone that didn't have a touch screen...

Sent from my SPH-D700 on the PPCGeeks App

[nerys]

so does this mean we can activate a touch pro 2 WITHOUT paying the extra $10 for smart phone data?

my brother (dumb phone) wants to get a TP2 like my sister and I have but we are afraid they will charge him the $10 extra for "smart phone" data (Sero plan)

thoughts?

[gTen]

Originally Posted by nerys

so does this mean we can activate a touch pro 2 WITHOUT paying the extra $10 for smart phone data?

my brother (dumb phone) wants to get a TP2 like my sister and I have but we are afraid they will charge him the $10 extra for "smart phone" data (Sero plan)

thoughts?

yes, there is no $10 fee on winmo phones...

[aedon]

I had a similar situation.
WAAAAY back when the palm pre was introcuded, I wanted to get it, and I had a lg rumor at the time, the sprint rep said Id have to upgrade my plan if I wanted to get it.

So I didnt.

But then I got the touch pro 2 from a friend and they changed it out just fine. No changes to the plan at all.

So I was thinking about getting an evo shift and the rep I was talking to said that Id have to upgrade.

I told her how I had boughten the tp2 and brought it in and wasnt asked to upgrade and didnt have any changes to my sprint account.

She didnt go on the android rant though, she simply said, "The touch pro 2 and a few select other phones from its time dont concume the same amount of data, so thats why we can let them slide. Now if you were to get a newer generation phone like the evo's, many android style phones, or even the newer windows phone they are releaceing, they have much higher data consumption rate and would require a new plan to be able to give thoes type of phones the prouper...'allowance' of internet and other information to let them run at their best."

I guess she knew what she was talking about.. but I had also needed the screen fixed on my phone and she said that even if I didnt have insurance, their repair center on the other side of town might be able to fix it still if I paid for it.

so she gave me the number and when I called and told them the situation the guy only said
"ok, to get the record straight, if you do not have an instore insurance plan, or anytype of warentee for you phone... we, WILL NOT, touch your phone, period."

Then he pretty much waited for me to hang up

[DaveTN]

LOL, I gotta laugh! I've spent several hours on the phone (landline) with sprint support and my local ISP becuase I could not get text or data on my TP2. Several resets of the phone, airvana, network and nothing. But, everything worked outside of my house.

The funny thing is that while on the phone with SEVERAL sprint techs, they repeatedly referred to my TP2 as a "smartphone". I laughed and told them what the CSR I spoke with said and the tech laughed saying "of course the TP2 is a smartphone".

@ aedon, I'd love to see what the average data consumption is for an android phone. I end up using a couple gigs on my WM phone per month and thats not really heavy use for me.

@ everyone else,
Thanks for the responses. IMO, Sprint is not gonna budge on it so I'm stuck with my TP2 as long as I can milk it along and not break it.

The EVO I got is really nice and works great as a mini wifi tablet. I can run the apps I need for school... I just look like a dork with two phones...

David

[nerys]

Folks. lets be real. a heavy tp2 users WILL use just as much data on a TP2 (if not MORE) than on an android handset.

the excuse that they use more data is nothing but CYA. ie they need a legitimate sounding excuse to REFUSE to let you use the newer phone as one more way to try and force you to upgrade your plan.

nothing more.