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  #111 (permalink)  
Old 07-28-2010, 04:31 PM
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Re: Touch Pro 2 no longer available through Asurion

Thanks for the news. i'll take extra care of mine now. I had to replace it a few months ago, but they sent a new one, not a refurb. After figuring out how to overclock it, I feel like I've got a more than decent phone now.
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  #112 (permalink)  
Old 07-29-2010, 07:14 AM
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Re: Touch Pro 2 no longer available through Asurion

well i finally got my tp2 replacement in the mail yesterday. My order was placed last Wednesday, so it took a week to get it. I will say it's a NIB, which is the reason why it took so long. I'm glad to have gotten a new one, but now I feel like i'm going to have to be extra careful as if this one screws up i maybe out of luck. Hopefully it'll last for sometime, or at least until they make these SERO plans compatibility to activate others on it without a price increase!

Until then, I'll be handling this one with care! lol
  #113 (permalink)  
Old 07-29-2010, 11:22 AM
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Re: Touch Pro 2 no longer available through Asurion

I also received my new TP2 yesterday with WM6.5 already installed. Does anyone know if I still port to Android from 6.5?
  #114 (permalink)  
Old 07-29-2010, 12:00 PM
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Re: Touch Pro 2 no longer available through Asurion

Quote:
Originally Posted by cartz View Post
I also received my new TP2 yesterday with WM6.5 already installed. Does anyone know if I still port to Android from 6.5?
the android setup is device dependent, not OS dependent... so as long as its a TP2, the same stuff works no matter what your running ie 6.1,6.5,6.5.x
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  #115 (permalink)  
Old 07-29-2010, 02:38 PM
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Re: Touch Pro 2 no longer available through Asurion

FYI.. I made my claim yesterday.. recieved my brand new touch pro 2 today.. they do indeed have them in stock again..
  #116 (permalink)  
Old 07-29-2010, 02:58 PM
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Re: Touch Pro 2 no longer available through Asurion

Quote:
Originally Posted by robul View Post
FYI.. I made my claim yesterday.. recieved my brand new touch pro 2 today.. they do indeed have them in stock again..

I'm hearing more and more of that. Seemed like the week i filed my claim, we were getting a bunch of people saying otherwise and I only posted this thread due to what the Asuion rep advised me..Well, not just one rep but 2.

HOPEFULLY, they got the point of how mad this will make a lot of people and how it's not just that easy to throw us in driod phones.
  #117 (permalink)  
Old 07-29-2010, 03:02 PM
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Re: Touch Pro 2 no longer available through Asurion

On Verizon:

Claimed device not currently in stock
Unfortunately, your device is not currently in stock and is no longer produced by the manufacturer. However, we do have a comparable model we can ship immediately.

("Audiovox" XV6975 - Or HTC Imagio to the rest of us)
  #118 (permalink)  
Old 08-29-2010, 06:59 PM
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Re: Touch Pro 2 no longer available through Asurion

I was offered a Imagio as my only option for replacement. I asked to talk to advanced customer care and was told that they could also send me a Pre since it does have a physical keyboard. I refused the offer and requested a droid instead but I was immediately turned down. I decided to call back and try a different opperator. I called back the same evening and was told they would send me another touch pro two and they must have gotten a shipment of them in that day. The next day I received a package from Asurion but instead of a TP2 I had recieved the Pre instead. I called and complained due to the fact they told me that I was going to get a TP2. I was immediately transferred to advanced customer care and was told they were no longer stocking the TP2 at all and I was misinformed. I was able to haggle with the rep and he put me on the waiting list for the droid which I recieved 7 business days later. Hate to say it but I love the speed and stability of the droid and the only downside is it cramped flat physical keyboard.
  #119 (permalink)  
Old 08-30-2010, 12:45 PM
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Re: Touch Pro 2 no longer available through Asurion

just put a claim in last night for a Sprint TP2. They are swapping with the same model.
  #120 (permalink)  
Old 08-30-2010, 12:53 PM
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Re: Touch Pro 2 no longer available through Asurion

Sprint still carries the TP2 and can be exchanged...Us verizon users on the other hand are screwed if we need a replacement. Verizon no longer carries the TP2. thats why there is no more TP2's through verizon... sprint users got a lucky break on that.
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