Touch Pro 2 no longer available through Asurion

mattlenderman · #1 (**permalink**) 07-21-2010, 03:06 PM

I had just posted this on the slick deals forum but thought i'd post it here also. Basically from the looks of it, Asurion doesn't appear to be replacing the TP2 anymore and are trying to put you in a HTC Hero or Samsung Moment. You can read more about it in my recent post on slick deals here on thread #1282:

http://slickdeals.net/forums/showthr...595357&page=86

Drewidian · #2 (**permalink**) 07-21-2010, 03:15 PM

Yep.. I just tried to get mine replaced and they tried to send me an Imagio. I think I'm going to try to live with it until WP7 devices come out and then make a claim since it is only a little screen separation that started the claim, but they did offer an Incredible. I might just wait a few weeks to see if I'm interested in the Droid X or Droid II.

puff601 · #3 (**permalink**) 07-21-2010, 03:27 PM

this is good news... im guessing there will be a better htc touchscreen w/slideout qwerty pretty soon. im holding on to my tp2 until then.

only thing im concerned about is why is the tp2 being discontinued BEFORE the release of a newer/comparable phone???

**austin420** · #4 (**permalink**) 07-21-2010, 03:31 PM

its not discontinued. this is a decision by asurion.

mattlenderman · #5 (**permalink**) 07-21-2010, 03:32 PM

good news for some, bad news for others like me on a old SERO plan. Also, to wanta replace my TP2 with a Hero is a joke. Me personally, GOT to have my slide out keyboard! Typing on screen drives me nuts

mattlenderman · #6 (**permalink**) 07-21-2010, 03:33 PM

Quote:

Originally Posted by austin420

its not discontinued. this is a decision by asurion.

That is correct. I mentioned that in the post. The question is, why

ghdtpdna · #7 (**permalink**) 07-21-2010, 03:35 PM

Quote:

Originally Posted by Drewidian

Yep.. I just tried to get mine replaced and they tried to send me an Imagio. I think I'm going to try to live with it until WP7 devices come out and then make a claim since it is only a little screen separation that started the claim, but they did offer an Incredible. I might just wait a few weeks to see if I'm interested in the Droid X or Droid II.

My TP2 I acting flaky again.
Two questions for you
1. My TP2 is a third phone, 1st I cracked the screen, got a brand new through Asurion, 2nd signal issue, heating up, I got a refurb through VZ.
Can I still file a claim?
2.I wouldn't want the Imagio either.
Can you ask for a comparable phone, I guess it would be D2 since it has keyboard and stuff?

**AZTECHKA** · #8 (**permalink**) 07-21-2010, 03:36 PM

You know... I never go through Asurion... I always go into the store. I feel I can make my point a little better when they have to look at my face.
Do you think the stores will not replace my TP2 with a TP2 if I walk in?
p.

**austin420** · #9 (**permalink**) 07-21-2010, 03:37 PM

its weird that its over multiple carriers too. usually the verizon model will be in stock longer than the sprint, or so on. but to just say no more tp2 for any carrier just doesnt make sense. heck, they still have moguls and titans to give away!

puff601 · #10 (**permalink**) 07-21-2010, 03:39 PM

ahh ok, so htc hasnt discontinued it but asurion has... that IS wierd!