Touch Pro 2 no longer available through Asurion

[Padron26]

Originally Posted by Drewidian

Yep.. I just tried to get mine replaced and they tried to send me an Imagio. I think I'm going to try to live with it until WP7 devices come out and then make a claim since it is only a little screen separation that started the claim, but they did offer an Incredible. I might just wait a few weeks to see if I'm interested in the Droid X or Droid II.

They offered you a incredible or Droid X, id easily pay 100 for either

just wondering Ive got 2 tp2's and 1 doesnt charge from the mini usb port, ive had this one replaced 4 times since feb. the other 1 has always worked flawlessly

[doogie]

same here, but I was only offered an Imagio. Strange.

[obamaftw08]

got a brand new one from asurion on monday...

[yodasgsr]

I've had my TP2 replaced 3 times at the sprint store because of the port either not charging or thinking that i had put a cable from a computer in and not just a power cable... This current TP2 is going out as we speak...this sucks...

has anyone had success with buying an Evo from anywhere but sprint and just giving sprint the ESN or whatever and trying to get it working with SERO? stupid question maybe...

[cmajewsk]

Originally Posted by busbeepbeep

So what happens to us on SERO with insurance. If I don't get a replacement TP2, it better somehow be an EVO or an Epic, cause any other SERO eligible phone is a definite downgrade.

You'll have to take what they give you (don't count on any phone that you cannot use with SERO) or change your plan...

[busbeepbeep]

So as a SERO planholder, should I drop my TEP since it looks like it won't benefit me in the chance I might not need it? (hope to never need to make an Asurion claim)

[boredandtattooed]

this really sint fair for Sprint customers..

VZW is offering DRoid X and HDs, etc

Sprint is offering Heros(2 years old), Moments(offically just replaced w/ the Intercept), and PREs(Palm doesnt even exist right now/until HP merger is finalized)..

sounds like Sprnt will get the raw end here if i kknow the SPrint community well...

[doogie]

Originally Posted by boredandtattooed

this really sint fair for Sprint customers..

VZW is offering DRoid X and HDs, etc

I was only offered an Imagio (Whitestone/Touch HD). Droid X and the Imagio are miles apart.

edit=after checking with the "Advanced Customer Service Team", I was also offered the original Touch Pro..lol

[ooxteme]

well thats a step backwards...

[robul]

wow.. what great news.. I just got my tp2 replaced with a brand new one from sprint.. I put my screen protector on and not 30 minutes later I sat on the phone and cracked the screen. i have insurance but If I cant get the TP2 from assurion replacement ill be pizzed! There isnt another phone that will work with sero that compares with this phone!