*****hspl***** is there support for it anymore?

[Olipro]

Also, I can see a valid suggestion in there.

To deal with people who claim to have donated whilst still not having been able to unlock their device, I'm going to change things slightly so that if you somehow manage to donate without entering your device's IMEI, our system will hold that as a credit and I will put up a page where you can go to redeem it automatically.

All that will be required is your e-mail and the correct IMEI of your device.

if there is anyone who is still currently afflicted with the above issue, please send me a PM with your donation details as it will give me some data to work with.

[cmonex]

Originally Posted by Sauske

Is there any other way to contact Olipro or Cmonex and the other involved that made the program? Yes I PM them, I submitted two tickets on there help site & I sent e-mails but no response from anybody? It's telling me if I want to use it for commercial use etc.... I paid three times already but I still cant unlock my replacement TP2 from sprint

I've said many times DO NOT PM with this issue. as for the tickets, will recheck tonight to see if some got skipped.

[Olipro]

To help us break down our workload, we have now created a number of help topics in our ticket system that relate to the specific device you have and type of query - so long as you open a ticket in the correct dept then we will be able to respond.

[dishe]

First of all, I'd like to follow up and say I heard back from cmonex, who was very patient and helpful. Thank you!
That's all I was really complaining about- I got this replacement phone and felt frustrated with my experience trying to unlock it. When I had questions/concerns, it became even more frustrating when I felt like I was being ignored. Perhaps it was just bad timing, but I found this thread of others with similar complaints/problems, it just sort of fueled some angry remarks.
I'd like to apologize for that.

Originally Posted by Olipro

and that's exactly what it is.

and how the **** are we supposed to automatically tell the difference between you and someone at a GSM shop with 100 devices to unlock?

If you can tell me, you must be a ****ing genius, perhaps you'd care to solve the P=NP problem too.

I claim to be no genius. However, as I suggested to cmonex, perhaps you should allow 2-3 unlocks per person before declaring them running a business? Many people get replacement phones, or live in the same house / dorm with the same handset. Who is to say which person gets the "free" unlock? Could raise all sorts of complaints about being fair (which I'm sure it has).

Obviously, the person with 100 imeis to unlock should be flagged as having to pay for them. But if I may be so bold, I'd like to suggest that one per person/IP/etc may be unnecessarily limiting to people who are NOT looking to sell your work.

Originally Posted by Olipro

the vast majority of people don't have to do this, and if you only have to get 1 replacement then you don't need to do anything.

But see, this didn't work for me- the very first time I ran the unlocker, I had to submit a ticket to clear my IMEI. Why? I have a static IP and it was my first Rhodium. Doesn't make sense.
Then, when I got my replacement, I knew my IP would be flagged, so I figured I'll do it from work. Work IP is also static, and I know all the phones here (there's about 7 people who work here, the only other HTC in the building is an old Vogue). It complained again. So I was wondering why it failed again- I thought maybe it had to do with the radio (since I didn't activate service on the new phone yet, I was wondering if it failed because the radio was on without service). So I went to ask, and my messages and support ticket requests went unanswered. Looking to the forum for others with my questions, I found this thread.

If you do however and you feel that it's your moral right to get our work for free then as I said before, you can contact us and wait.

because guess what? IT IS NOT A FÚCKING ENTITLEMENT.

I understand that, and I respect your work (I really do apologize for mentioning pirating it). But look at it from our perspective... yes, we had to pay for a replacment phone. We're not happy about that, especially because asurion raised their deductibles. I'm already trying to figure out what I can cut back on this month so the $100 doesn't hit me as hard. I'd like to not have to pay for it, especially since I'm still not selling your work or anything.
So I had questions about the activation and why it failed, and what I could do about it, preferably without paying for it. If I *have* to pay for it, that's another story. I wouldn't be happy about it, but I would have no right to complain. I complained because I didn't get a response.

[ACHlLLES]

Originally Posted by p-slim

GET EM Olipro. you guys f'd up, brought the man himself into the room.

Pom poms anyone? LMAO.

[00_MACKIE_00]

Beer and chips in hand..

[p-slim]

Originally Posted by ACHlLLES

Pom poms anyone? LMAO.

Don't be mad by no way was I a bandwagon fan I was saying that shit before he even walked into the room (check the posts) now it seems all those people talking shit have nothing to say anymore, that's what's funny.

[00_MACKIE_00]

Resolution usually creates silence.

[CaliBoyPhillip]

Originally Posted by p-slim

Don't be mad by no way was I a bandwagon fan I was saying that shit before he even walked into the room (check the posts) now it seems all those people talking shit have nothing to say anymore, that's what's funny.

well I hope you weren't referring to me I was never talking shit but did I have my valid reasons about suggestions and as to why i said what i had wrote. I even replied back to him with my valid reasons and at least he took one into consideration, as to the others though... I don't know where they all "magically" poof into..

[p-slim]

Originally Posted by CaliBoyPhillip

well I hope you weren't referring to me I was never talking shit but did I have my valid reasons? yes I did, I even replied back to him with my valid reasons and at least he took one into consideration, as to the others though... I don't know where they all "magically" poof into..

definitely not you Caliboy youre the only one who stood up for what he posted, but even you know NOBODY had anything else to say. I guess you can call it resolution because they added some extra features that most people didn't need anyways (like i said i've unlocked my tp2 3 times due to exchange and never had a problem), but its still only 2 unlocks and you still have to donate and go through the process. This thread was about 12 pages long and Caliboy was the only one who spoke to olipro, everyone else who complained is a clown.