*****hspl***** is there support for it anymore?

**p-slim** · #1 (**permalink**) 03-19-2010, 01:07 PM

Quote:

Originally Posted by Olipro

Assuming you file your ticket in the correct department and assuming you give all the relevant info first time (and the autoresponse e-mail WILL tell you what you should have written so you can go back and do it) then you WILL get a response.

as a simple note for those who claim to have paid to unlock their device: when you paid you should have seen your IMEI included in the details, if you didn't then your problem is that the software can't get your device's IMEI.

we have hundreds of tickets, if you're someone who's whining because you already unlocked 2 devices (yes that's right, you get 2 ****ing devices free) and you're such a dumb **** that you smashed both and on you're third phone and it pains you to shell out the 4 quid then you can open a ticket and we WILL reply, but expect it to take a week or more.

Now, after this post, some targeted responses are going to follow.

GET EM Olipro. you guys f'd up, brought the man himself into the room.

ACHlLLES · #2 (**permalink**) 03-19-2010, 02:36 PM

Quote:

Originally Posted by p-slim

GET EM Olipro. you guys f'd up, brought the man himself into the room.

Pom poms anyone? LMAO.

**00_MACKIE_00** · #3 (**permalink**) 03-19-2010, 10:31 PM

Beer and chips in hand..

**p-slim** · #4 (**permalink**) 03-19-2010, 10:37 PM

Quote:

Originally Posted by ACHlLLES

Pom poms anyone? LMAO.

Don't be mad by no way was I a bandwagon fan I was saying that shit before he even walked into the room (check the posts) now it seems all those people talking shit have nothing to say anymore, that's what's funny.

**00_MACKIE_00** · #5 (**permalink**) 03-19-2010, 10:39 PM

Resolution usually creates silence.

**CaliBoyPhillip** · #6 (**permalink**) 03-19-2010, 10:41 PM

Quote:

Originally Posted by p-slim

Don't be mad by no way was I a bandwagon fan I was saying that shit before he even walked into the room (check the posts) now it seems all those people talking shit have nothing to say anymore, that's what's funny.

well I hope you weren't referring to me

I was never talking shit but did I have my valid reasons about suggestions and as to why i said what i had wrote. I even replied back to him with my valid reasons and at least he took one into consideration, as to the others though... I don't know where they all "magically" poof into..

**p-slim** · #7 (**permalink**) 03-19-2010, 10:43 PM

Quote:

Originally Posted by CaliBoyPhillip

well I hope you weren't referring to me

I was never talking shit but did I have my valid reasons? yes I did, I even replied back to him with my valid reasons and at least he took one into consideration, as to the others though... I don't know where they all "magically" poof into..

definitely not you Caliboy youre the only one who stood up for what he posted, but even you know NOBODY had anything else to say. I guess you can call it resolution because they added some extra features that most people didn't need anyways (like i said i've unlocked my tp2 3 times due to exchange and never had a problem), but its still only 2 unlocks and you still have to donate and go through the process. This thread was about 12 pages long and Caliboy was the only one who spoke to olipro, everyone else who complained is a clown.

**CaliBoyPhillip** · #8 (**permalink**) 03-19-2010, 10:47 PM

Quote:

Originally Posted by p-slim

definitely not you Caliboy youre the only one who stood up for what he posted, but even you know NOBODY had anything else to say. I guess you can call it resolution because they added some extra features that most people didn't need anyways (like i said i've unlocked my tp2 3 times due to exchange and never had a problem), but its still only 2 unlocks and you still have to donate and go through the process.

I love this community for a reason, the real people who put there voice into action. I hate it though when people saying things but don't fight to defend there words. I wasn't going to argue with Oilpro over there mistakes lol! either one did not put in the IMEI's correctly or never really paid now based on the post made by Oilpro, I have to admit it, he was pretty chill about replying to me, I was expecting full hell of curse words on me

**00_MACKIE_00** · #9 (**permalink**) 03-19-2010, 10:58 PM

Quote:

Originally Posted by CaliBoyPhillip

I love this community for a reason, the real people who put there voice into action. I hate it though when people saying things but don't fight to defend there words. I wasn't going to argue with Oilpro over there mistakes lol! either one did not put in the IMEI's correctly or never really paid now based on the post made by Oilpro, I have to admit it, he was pretty chill about replying to me, I was expecting full hell of curse words on me

As much as I wanted to be here, I had to go to my bank today because someone cloned my debit card..

Seems this issue is resolved now.

**Psychobaby** · #10 (**permalink**) 03-21-2010, 06:07 AM

If I could pay I would gladly do so( I hate the stock tmob rom) but I have no damn credit card Ha if I could afford to get a damn beer my little heart would be happy too!(2 teenage daughters, single mom etc...damnit man girls are expensive lol!) Thank you for solving my problem...gonna try this again

Quote:

Originally Posted by Olipro

As far as "genuine problems" go, this is either down to people who don't want to (or apparently can't) pay (bearing in mind the cost is about the price of a pint of beer in a pub) and this particular group of people essentially behave as if Hard-SPL is a god-given right like food and water, which it's not.

Hmmmm who seems to be talking shit?

Quote:

Originally Posted by p-slim

Don't be mad by no way was I a bandwagon fan I was saying that shit before he even walked into the room (check the posts) now it seems all those people talking shit have nothing to say anymore, that's what's funny.

I would have to agree with you Mackie...I know once I say my piece I dont rehash the same old shit over and over...its a senseless waste of time. Usually a resolution does come up if you are patient.

Quote:

Originally Posted by 00_MACKIE_00

Resolution usually creates silence.

First, apology for the delay in replying, some tickets were missed due to a problem, in future there should not be such a delay. Added your IMEI, use Automatic mode.

This reply is in relation to your support request We hope this response has sufficiently answered your questions if so, please do not reply. Otherwise, reply directly to this email or login to your account for a complete archive of all your support request and response.

the statement above was the response I recieved in answer to the ticket I submitted...Problem solved as I said