Is Sprint still giving out refur'ed MOGULs? - Page 21

**TweetyBear** · #**201** (**permalink**) 03-12-2009, 10:03 AM

Quote:

Originally Posted by Major_Nate

Yeppers, I had a 6700 on my account, did an advanced exchange to get a refurb Touch Pro, then like 3 days later, I put my mogul back on my account, then did another advanced exchange on my same line to get a brand new touch pro. first pro i sold to a very good friend of mine for $50 for his wifey.

Btw, if anyone wants me to try to get a tracking number for them, you can shoot me a PM with your Order Number and I will try to get you a tracking number.

so let me get this straight. you had 6700 on line A, did ae, got a touch pro, then put mogul back on line A, then did another ae, and got a new touch pro. is that right? i thought you had to have phone active for 30 days? but if that's the way you did it, i have an extra mogul that i'll be happy to upgrade to a touch pro

per Sprint's site: - My phone has been active for more than 30 days and is currently displaying a defect.

asaberan · #**202** (**permalink**) 03-12-2009, 10:41 AM

So I guess I seem to be the only one having issues with these websites? Looks like it is working fine for everyone else.

asaberan · #**203** (**permalink**) 03-12-2009, 11:46 AM

Thanks everyone, I changed my pin on my account and about 20 minutes later I got a text message telling me I did so and then I was able to login to the self service page. They're sending me a TP for free since I pay the $7/month!!!! Here I was thinking that $7 per month was a waste of money and have been thinking about cancelling it.

Hopefully I'll be rid of these keyboard issues!

shawnp · #**204** (**permalink**) 03-12-2009, 12:57 PM

I called sprint tech support about my 6800 locking up in sleep mode two days ago.. Today I received New Touch Pro, direct from sprint here in Tampa my cost $0. Good luck to the rest of you!

jye75 · #**205** (**permalink**) 03-12-2009, 01:31 PM

Quote:

Originally Posted by dougdascenzo

Are white spots and occassional freezing when in sleep mode actually enough to get it replaced? I have had these problems for months, but I figured I just had to live with as long as the thing was still operational. I have the $7 a month protection plan.

Yes, white spots alone, are enough cause to get it replaced for free from Sprint. That's what I did. It's a defect in design, and it's annoying at the least.

fenske09 · #**206** (**permalink**) 03-12-2009, 01:33 PM

received my touch pro today. $0 cost to me. Hopefully the touch pro doesn't follow the same road my mogul did.

Quirk · #**207** (**permalink**) 03-12-2009, 02:32 PM

Hmmm, hopefully I read the confirmation they gave me wrong... that'd be sweet if I didn't have to pay anything.

aloharacing · #**208** (**permalink**) 03-12-2009, 09:05 PM

Quote:

Originally Posted by digiblur

I tried to activate online but it wanted to change my plan. I had to call in and the lady said the TP wasn't compatible with SERO 500. I was like huh? I have another TP on my account with SERO 500. She did some stuff and was able to bypass it. Yippie! Time to get this stock rom garbage off it.

Anyone else have this experience? I'm also on SERO 500. Odd that they'd send out the TP to mogul SERO users and then try and tell you that the TP isn't compatible with the plan.

**TweetyBear** · #**209** (**permalink**) 03-12-2009, 09:09 PM

since it's delivered by UPS, do they leave at door when u not home? or do they leave a notice? i haven't gotten my shipping notification yet and i did it last night.

wILLk0r3 818 · #**210** (**permalink**) 03-12-2009, 09:16 PM

I got my first email from Sprint two days ago confirming my order, that was shortly after I completed the transaction online. This morning I got the Sprint email with the tracking number. The scheduled delivery date is tomorrow but the tracking number states the item is out for delivery. Jjjjjyyeahhhhh!!!