03-11-2009, 01:45 PM
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Re: Is Sprint still giving out refur'ed MOGULs?
I called Sprint yesterday because my Mogul is having issues. For some reason the time zone won't stay fixed. I live in Eastern time but the phone keeps reverting back to Central time.
Plus my phone buttons are going out and my EVDO doesn't give me any kind of rev A speed So......the guy said he would send me a new Touch Pro. I just find it hard to believe. I hope I am not disappointed and open the box and find a refurbed Mogul. I guess if they say it, it must be true????? 
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03-11-2009, 02:05 PM
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Re: Is Sprint still giving out refur'ed MOGULs?
Quote:
Wait for the e-mail verifying shipment, it will contain the information telling you what device is in the box, along with its serial number.
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03-11-2009, 03:57 PM
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Re: Is Sprint still giving out refur'ed MOGULs?
been wanting a touch pro for awhile.. just waiting for my mogul to do something wrong.. for the past 2 weeks the letters H and B would sometimes double or triple when pressed once. tried sprints AE https://indirect3.sprint.com/apps/ad...&FROM_SPRINT=Y replacement is touch pro
Last edited by 84guy; 03-11-2009 at 08:06 PM.
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03-11-2009, 04:12 PM
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Re: Is Sprint still giving out refur'ed MOGULs?
Anybody else having problems using the websites? For some reason the Sprint self service site keeps telling me that I don't have a PIN associated with my account and to register for access (despite doing it THREE times and verifying that I have a PIN code associated). The Phoneclaim.com site tells me I have to call after I put in my phone number and information because "Further information is required to file your claim."
A couple of my keys don't work worth a damn and I'd really like a Touch Pro. It doesn't bother me enough to call them though because after talking to those idiots I'd rather go without a cell phone altogether. Last time I filed a claim I would up with an $800 bill, my phone turned off twice and approximately 30 hours of wasted time on the phone. If I have to go through that again I'll resort to tin cans and string.
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03-11-2009, 04:51 PM
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Re: Is Sprint still giving out refur'ed MOGULs?
For those who got in on this the past few days. Did they send u a brand new touch pro or are they also sending out refurbs? Glad some of you guys are getting hooked up.
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03-11-2009, 07:43 PM
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Re: Is Sprint still giving out refur'ed MOGULs?
Ordered yesterday afternoon... arrived today.
I tried to activate online but it wanted to change my plan. I had to call in and the lady said the TP wasn't compatible with SERO 500. I was like huh? I have another TP on my account with SERO 500. She did some stuff and was able to bypass it. Yippie! Time to get this stock rom garbage off it. BTW.. I never received a "shipped" email or anything. I was surprised when I found the phone at my door this afternoon.
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03-11-2009, 07:54 PM
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Re: Is Sprint still giving out refur'ed MOGULs?
Been following this thread for a while; thanks to all for the info. Used the online replacement and it says touch pro handset....and zero fees due to the $7/month insurance fee I've been paying.
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03-11-2009, 07:56 PM
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Re: Is Sprint still giving out refur'ed MOGULs?
Quote:
I havent gotten a delivery confirmation either. I did it yesterday at 3pm.
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03-11-2009, 09:52 PM
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Re: Is Sprint still giving out refur'ed MOGULs?
Quote:
__________________
Carrier/Device : Sprint/TouchPro * ROM and Radio combinations change regularly *ROM : Silence X Rhodium 6.1 Ver. 6.3 Radio : Telus 1.04.05V Location : SoCal 818 SFV http://www.speedtest.net/result/562969487.png
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03-11-2009, 10:06 PM
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Re: Is Sprint still giving out refur'ed MOGULs?
anybody ever did for 2 phones on the same account?
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