Sprint 6800 Mogul is out!

[rvashi]

What the heck is "retentions"???

[Pibe38]

Everyone: We have a new thread to for Mogul SERO discussion: http://www.ppcgeeks.com/viewtopic,p,55279.html

Tech: I haven't tried MemMaid yet, however, I assume it works as SK Tool does work on WM6.

rvashi: I billed it to my account and I already have my device. Have you spoken to the Order Verification department? They may be holding it.

Also, retentions is short for the department you get transfered to when you tell them you are going to cancel your account. They will try to give discounts, perks, etc. to keep you. Some people abuse the system, others just try to get a discount because they've been with Sprint for so long, etc. by calling them and getting discounts.

To get ahold of them, just call Sprint and tell robot Claire you want to cancel your account.

Hope this answers the latest questions...

[joeytmann]

Originally Posted by bigmikemn

Ordered around 11:30am on the 18th. Currently out for Delivery. WooHoo!

same here.

[tech]

thanks pibe let me know if it works

[rvashi]

Thanks Pibe! Now they're telling me that they're having an activation error and it may take another 3-5 business days. So I told thme that either they get me the phone by Friday or I'll cancel my account (talked to supervisor). He told me that I should have it by tomorrow, if not by Friday. I don't what else to do.

Its will be 3-5 business days since I placed my order on Sunday night (monday early morning at 12:21am) until this Friday.

[antjones21]

Originally Posted by rvashi

What the heck is "retentions"???

Retentions is the cancellation department. If u call Sprint and ask to cancel your service or ask for the rentention department they will transfer to someone who can actually help u. If u threatin to cancel your service they will offer you a large discount on any phone that you want. I've done it twice it works. But have a good excuse when you say u want to cancel. Example would be to do research on a T-mobile or Verizonb phone that has a good deal on it. They get paid more to keep you as a customer than to let u cancel and pay the $250 cancellation fee.

[Pibe38]

Originally Posted by rvashi

Thanks Pibe! Now they're telling me that they're having an activation error and it may take another 3-5 business days. So I told thme that either they get me the phone by Friday or I'll cancel my account (talked to supervisor). He told me that I should have it by tomorrow, if not by Friday. I don't what else to do.

Its will be 3-5 business days since I placed my order on Sunday night (monday early morning at 12:21am) until this Friday.

An activation error? Sounds like BS to me, actually my Mogul activated so fast I could not believe it. 1 minute after activating it reprovisioned and Vision and cellular line were working on it.

Plus, the rep from the activations line actually had a good walkthrough in front of her because she guided me step by step with no issues and I was the first Mogul she activated.

[4 Door Skyline]

I didn't know the robot girl voice had a name, LMAO

Originally Posted by Pibe38

Everyone: We have a new thread to for Mogul SERO discussion: http://www.ppcgeeks.com/viewtopic,p,55279.html

Tech: I haven't tried MemMaid yet, however, I assume it works as SK Tool does work on WM6.

rvashi: I billed it to my account and I already have my device. Have you spoken to the Order Verification department? They may be holding it.

Also, retentions is short for the department you get transfered to when you tell them you are going to cancel your account. They will try to give discounts, perks, etc. to keep you. Some people abuse the system, others just try to get a discount because they've been with Sprint for so long, etc. by calling them and getting discounts.

To get ahold of them, just call Sprint and tell robot Claire you want to cancel your account.

Hope this answers the latest questions...

[CTSLICK]

Originally Posted by rvashi

What the heck is "retentions"???

Other answered your question and yes I did call retentions because, for me, there was a very real possibility that we (me, wife, family) might have left Sprint for AT&T due to the Treo 750 and 8525 being available on their network. A local AT&T store was offering a pretty competitive package and we were out of contract with Sprint. However, the 6800 becoming available changed my view so I gave Sprint a call. I went through what I was offered and Sprint matched and in some cases bettered the deal and gave me some breaks on phone prices as well. It took an hour but it was a good conversation to have.

As indicated above it would seem that many hit retentions heavily for deals and may be abusing it. Myself? I feel justified in going this route as I had good reason to speak with them. And I didnt have to create any elaborate story

Back on topic...I have my 6800!!!!! Activated and charging now. Fantastic little device.

[CTSLICK]

Originally Posted by blockburner28

Lucky I ordered mine 2:00 p.m and didn't get a tracking number yet

Sorry to hear it. Seems SO wrong that so many have had difficulties while others go smoothly. I hope you get yours soon. I am just starting to work with mine, its great so far.