Everyone: We have a new thread to for Mogul SERO discussion:
http://www.ppcgeeks.com/viewtopic,p,55279.html
Tech: I haven't tried MemMaid yet, however, I assume it works as SK Tool does work on WM6.
rvashi: I billed it to my account and I already have my device. Have you spoken to the Order Verification department? They may be holding it.
Also, retentions is short for the department you get transfered to when you tell them you are going to cancel your account. They will try to give discounts, perks, etc. to keep you. Some people abuse the system, others just try to get a discount because they've been with Sprint for so long, etc. by calling them and getting discounts.
To get ahold of them, just call Sprint and tell robot Claire you want to cancel your account.
Hope this answers the latest questions...