Sprint 6800 Mogul is out!

[rvashi]

Originally Posted by TheGhost1

I ordered online around this time yesterday and my status has remained unchanged at "... in progress" ever since. I called the online order support number yesterday evening and was informed that there was a possibility that the phone was back ordered but she had no way to know for sure...She then stated that in the event it was back ordered that they replenish their stock within 24-48 hours. I've been checking all day and the website has given no change...no indication that the item is back ordered, nothing. I've tried calling the support line and each time I called the number was actually busy...no joke I got a busy signal every time I called. I sent emails to their websales account, but no response at all. No one seems to know what is going on... This is worse than waiting for the phone to be released. I just needed to vent.

Yeah, my status is still at "Your order is in progress" to this minute. The guy said they sent it to fulfillment but it is still on back order....whatever that meant.

Maybe I can get some discount since they screwed up my order.....hmmm

[joeytmann]

Still have a tracking number, and still can't find it in UPS's tracker....sort of sucks.

[rvashi]

Originally Posted by nosbabe88

I am sorry guys but i had to do this! I just called my house and my phone is on hte porch...ups status says left on porch.. I can't wait till I get home 2 more hours!!!! I hope u guys get yours

Your house tells you whether something is on the porch on not when you call it??? Just wondering, because you said you called your house and if someone is at the house then why would they not take it off the porch??

[CTSLICK]

Originally Posted by joeytmann

Still have a tracking number, and still can't find it in UPS's tracker....sort of sucks.

When did you get your tracking numbers? I called and got my tracking numbers this morning around 8:30am CDT after ordering via phone last night around 5:15pm CDT. I actually have a couple of different phones, including the 6800, all with different tracking numbers and all are NOT in UPS as of 1230 pm CDT. I will begin to worry if I see the other phones (a 700wx & 2 Katanas) show up in UPS tracking but not the 6800.

[joeytmann]

thats about the same time I got my tracking numbers.

[CTSLICK]

Well then here's to hoping ours make it out the door today. [Visions of the last 6800 shipping out with my order next up for fulfillment....ahhh...make it stop ]

[megamav]

Originally Posted by joeytmann

thats about the same time I got my tracking numbers.

Are you agitatin' my dots?

LOL

[CTSLICK]

Originally Posted by megamav

Are you agitatin' my dots?

LOL

No sir, not at all, no agitating here [snicker]

[AYSIANA]

I got mine!!!!! yayyyyy!!!

[TheGhost1]

Originally Posted by rvashi

Okay so here's my update...

So I finally called a different number and got connected to Nextel (not sprint websales) and got someone who actually spoke good english. So then he put me on hold a few times and checked out a few things and finally came back told me that the phone was on back order. He also told me that for some odd reason, even though I ordered the phone on 6/18 at 12:21am, it actually got placed at 6/18 at 11:40pm......so duhhhh...obviously the phone is gonna' be sold out by then. So basically at this point, I am screwed even though I was probably one of the few people who ordered at midnight when the phone came out.

Usually Sprint has been very good to me with my 6700 experiences....but this just sucks!! Talk about bad luck!

Oh and it'll be about a week max...hmmm

Finally after calling the online order support number and getting bust signals every time I just decided to call telesales. The first time I called the guy told me that their dept couldn't check the status of online orders and attempted to send me to online support at which point I was greeted once again with the fore mentioned busy signal...grrr. So I called telesales right back and got hold of a nice young woman who said she could check the status, she then told me the same thing..."in progress", but was kind enough to connect me directly with a rep from online support. After waiting on hold for 10 minutes the woman informed me that my order was in fact in stock and NOT back ordered, but it was just still in progress. She then stated that she was quite surprised that my order had not changed status yet, and I should be receiving a tracking number soon. She then just said to keep checking. So once again no new info really, just still need to vent again...