Problem with Sprint Picture Mail

[scidmail]

You shouldn't have to shoot in basic mode, just send in basic mode. If you go to Pictures and Videos from the real Windows Programs. Start Menu>Programs>Pictures & Videos. Then select Menu>Tools>Options to selection what size to send the files to other services. How large you can send will ususally depend on what service you're sending to.

[Brock1909]

Originally Posted by chris1683

Okay people, so after MANY calls to Sprint customer service, I finally have my picture mail working perfectly and sending and receiving in merely a minute or so rather than hours. I have made calls to Sprint and had them reprovision my data, plan, etc... They had me change settings, clear cookies, internet history, cache, etc. Nothing worked. This one setting finally seemed to work and now all is well.....I have the HTC Touch Pro so if you have the same problem, go into Camera->Advanced->Quality. This MUST be set to BASIC! After hours and hours of painstaking try's it is the only way to send your picture mail to other companies. Verizon limits their incoming photo's to 500kb. AT&T limited to 300kb. If your pictures are over this size, your wasting your and they may go through, but the other person will most likely not get them or get them hours or days later. I have found this to be working flawlessly now after changing that one setting. Please post if this worked for you!

this wont help me, mine stay pending ALL the time. and i cannot ever receive pic mail. its pissing me off, how can my GFs stupid Muziqs pic mail work prefectly and this not at all. not even sMMS works cause i cant receive $hit! so sick of being on the phone with tech support and no one knowing WTF they are talking about. sorry about the rant but countless hours of no solution is getting really really old

[jhiciano]

I had an issue with picture mail, but it turned out it was because I installed 3.5 net using the msi and when i uninstalled and installed through the cab, everything worked fine. weird to say the least.

[Brock1909]

Originally Posted by jhiciano

I had an issue with picture mail, but it turned out it was because I installed 3.5 net using the msi and when i uninstalled and installed through the cab, everything worked fine. weird to say the least.

well im on a custom ROM with 3.5 built in.....

[chris1683]

What they did for me throughout my battle with the PictureMail service was making sure that #1: You have downloaded the latest PictureMail.cab from Sprint Powerdeck. Once this is done, they had me enter ##3282# and then enter the password (I beleive each phone has a differnent pass code [Sprint CS will have this]) Once entered, I had to edit my data profile, and then click ok to reprovision the phone. This did not help though. For me the final step Sprint took was they had me enter ##596378# and click edit, then delete and retype the two numbers listed. Once done, I hit okay and reset the phone. That coupled with changing the camera setting has proven to be the total fix for me for picture mail. I can send and receive with no problems.

[Brock1909]

##596378# gets me nothing.
good response though.

weird how an application could cause this to not work.

[mbord]

I had probs with pic mail when I had Juicy rom on diamond...then I went and installed a more stock sprint rom on it and it worked again. I even installed the picmail app and update on juicy rom. It would work about 10% of the time. I went back to juicy again because I couldnt change the clock and such from the other rom for some reason....and now it doesnt work again!!!!!!!!!!!!!!!

[jonnythan]

##[yourMSLhere]# gives you the EPST editing mode for MDN and MSID. Obviously the numbers will be different for everyone.

They had me do that to activate the phone. I didn't realize the numbers were the MSL until a few days later when I went in and dug out the MSL from that log file trick.

[eenieMINI]

I got it working on both my Diamond and my friend's Pro after uninstalling Net3.5 and Picmail...
here is the sequence:
http://forum.ppcgeeks.com/showpost.p...7&postcount=15