Sprint MMS - Page 5

iamjasonc · #41 (**permalink**) 09-20-2008, 03:04 AM

Quote:

Originally Posted by ret2961

No one really answered me....is someone saying they have REAL pic mail? It seems most of us do NOT...

As far as I've read, it's working for some people, and not for others. It seems like, if you already had a picture mail account before you got the phone, then its not working.

theclerk74 · #42 (**permalink**) 09-20-2008, 03:29 AM

I'm thinking about just doing a hard reset. After reading the manual, it said the correct way to set up picture mail is to go through Messaging. I sent my first one by clicking send from a picture. I wonder if that caused it to not prompt me for my Picture Mail password. I can't find anywhere to change it either.

mtkates · #43 (**permalink**) 09-20-2008, 03:54 AM

Quote:

Originally Posted by ret2961

No one really answered me....is someone saying they have REAL pic mail? It seems most of us do NOT...

This is my first experience with picture mail, aside from the text/web thing they called picture mail on the touch, so I don't know if it is REAL pic mail, but it seems like it to me. I am posting screenshots of what is on my phone. I did not get any text message and did not click any links to see the picture on the web.

iamjasonc · #44 (**permalink**) 09-20-2008, 03:57 AM

yeah mtkates, ours doesnt work like that (like it should).

I had picture mail on my account, and a picture mail web account long before I had the Diamond though. Back when I had the ole Sanyo 8100...so I just called Sprint, they deleted my picturemail account for me and I'm gonna try to set it up the way the instructions talk about and see if it'll FINALLY work correctly.

laestrella · #45 (**permalink**) 09-20-2008, 05:15 AM

Quote:

Originally Posted by iamjasonc

yeah mtkates, ours doesnt work like that (like it should).

I had picture mail on my account, and a picture mail web account long before I had the Diamond though. Back when I had the ole Sanyo 8100...so I just called Sprint, they deleted my picturemail account for me and I'm gonna try to set it up the way the instructions talk about and see if it'll FINALLY work correctly.

I am in the same boat as you. let us know how it works out.

520dvx · #46 (**permalink**) 09-20-2008, 10:00 AM

I called Sprint tech and they reset my pic mail account and re-provisioned the data and all is working, incoming picture mail no longer shows a link to the Sprint site.

laestrella · #47 (**permalink**) 09-20-2008, 10:47 AM

Quote:

Originally Posted by 520dvx

I called Sprint tech and they reset my pic mail account and re-provisioned the data and all is working, incoming picture mail no longer shows a link to the Sprint site.

and you didn't need to do a hard reset or installing the pic app again?

Warlocklord · #48 (**permalink**) 09-20-2008, 11:18 AM

Quote:

Originally Posted by 520dvx

I called Sprint tech and they reset my pic mail account and re-provisioned the data and all is working, incoming picture mail no longer shows a link to the Sprint site.

I did the same just now and I can confirm it works. Have them reset PM account and do an IOTA update and it should work. NOw I Have to do the same for the wife's instinct which is having the same problem.

laestrella · #49 (**permalink**) 09-20-2008, 11:40 AM

i can confirm that picture mail is working correctly as well. had sprint remove the service and re-add it to my account. now i don't have to go to the browser either. i am loving this phone even more now.

snovvman · #50 (**permalink**) 09-20-2008, 12:53 PM

Quote:

Originally Posted by 520dvx

I called Sprint tech and they reset my pic mail account and re-provisioned the data and all is working, incoming picture mail no longer shows a link to the Sprint site.

Did the re-provision delete all the pictures and contacts in your account?

Thanks.