Sprint MMS

[ret2961]

No one really answered me....is someone saying they have REAL pic mail? It seems most of us do NOT...

[iamjasonc]

Originally Posted by ret2961

No one really answered me....is someone saying they have REAL pic mail? It seems most of us do NOT...

As far as I've read, it's working for some people, and not for others. It seems like, if you already had a picture mail account before you got the phone, then its not working.

[mtkates]

Originally Posted by ret2961

No one really answered me....is someone saying they have REAL pic mail? It seems most of us do NOT...

This is my first experience with picture mail, aside from the text/web thing they called picture mail on the touch, so I don't know if it is REAL pic mail, but it seems like it to me. I am posting screenshots of what is on my phone. I did not get any text message and did not click any links to see the picture on the web.

[iamjasonc]

yeah mtkates, ours doesnt work like that (like it should).

I had picture mail on my account, and a picture mail web account long before I had the Diamond though. Back when I had the ole Sanyo 8100...so I just called Sprint, they deleted my picturemail account for me and I'm gonna try to set it up the way the instructions talk about and see if it'll FINALLY work correctly.

[laestrella]

Originally Posted by iamjasonc

yeah mtkates, ours doesnt work like that (like it should).

I had picture mail on my account, and a picture mail web account long before I had the Diamond though. Back when I had the ole Sanyo 8100...so I just called Sprint, they deleted my picturemail account for me and I'm gonna try to set it up the way the instructions talk about and see if it'll FINALLY work correctly.

I am in the same boat as you. let us know how it works out.

[520dvx]

I called Sprint tech and they reset my pic mail account and re-provisioned the data and all is working, incoming picture mail no longer shows a link to the Sprint site.

[laestrella]

Originally Posted by 520dvx

I called Sprint tech and they reset my pic mail account and re-provisioned the data and all is working, incoming picture mail no longer shows a link to the Sprint site.

and you didn't need to do a hard reset or installing the pic app again?

[Warlocklord]

Originally Posted by 520dvx

I called Sprint tech and they reset my pic mail account and re-provisioned the data and all is working, incoming picture mail no longer shows a link to the Sprint site.

I did the same just now and I can confirm it works. Have them reset PM account and do an IOTA update and it should work. NOw I Have to do the same for the wife's instinct which is having the same problem.

[snovvman]

Originally Posted by 520dvx

I called Sprint tech and they reset my pic mail account and re-provisioned the data and all is working, incoming picture mail no longer shows a link to the Sprint site.

Did the re-provision delete all the pictures and contacts in your account?

Thanks.

[520dvx]

Originally Posted by snovvman

Did the re-provision delete all the pictures and contacts in your account?

Thanks.

No it didn't, they remained.