Upgrade To Touch Pro Free!!

[BigDinCA]

Originally Posted by Oceana

I have 6.1 WM
I know about soft resetting and when the phone has the freezing issues the first thing i do is soft reset. But the problem keeps persisting after that. so i have to Reset the whole device for it to work properly again. The screen also has a burn spot on it from the screen being too hot. And the Asurion thing do i have to have insurance on the phone?

WM6.1 is standard now. What I meant was are you running Sprint's versin or one of the many that other people habe made on this site? The white spot is normal and most of us have dealt with it over time. As for Asurion, it IS the insurance. If you have it, you can get a replacement through them, after the $50 deductible. The link I referred to that's on page 2 of this thread is not Asurion. It is Sprint directly.

[thaboiej]

yea my touch pro is in the mail..i called the cancellation dept. and threatened to disconnect because my mogul keeps messing up ive had 3 moguls

[Quiksmage]

I think I may have found out about this too late. I'm guessing all your Moguls are now Reconditioned because that's all that it is giving me when I go through the sprint one. i guess i can complain to retentions and they give in.

[spawn11587]

Originally Posted by Quiksmage

I think I may have found out about this too late. I'm guessing all your Moguls are now Reconditioned because that's all that it is giving me when I go through the sprint one. i guess i can complain to retentions and they give in.

can anybody attest to this statment that no more TP's are available?

[Giovanny]

Who has actually got charged for returning their perfect moguls? Any body yet? Does any one know?

[italianamericn]

Just called Asurion on friday, they are definitely not out of Touch Pro's becuase they are sending me one now.

This has actually been a problem for me for a while, i had a Mogul that was having issues a few weeks ago, called to swap it out through the insurance and they said they were out of the moguls, and that they could offer me the next closes thing, either a touch or a touch diamond. i was very upset about this as i have big fingers and somewhat need a keyboard for typing. when i asked about the touch pro they said they would not send me one, my only options were the touch or the diamond. Long story short i had to accept the diamond which i have been using since then. friday i got so frustrated i called back to argue my point, that they did not send me the most compatible phone to my mogul, and that i needed a phone with a keyboard, flash on the camera, and a mem. card slot. i told them i wanted another mogul in place of the diamond, and that i did not ask to be upgraded and i wanted my old phone model back because i couldnt use this new one. after speaking with a supervisor they finally agreed to swap out the new diamond they sent me for a touch pro. it is in the mail as we speak. finally someone decided to do the right thing and handle the situation the way it was should have been.

oh, i did initially have to pay the fifty dollars for the replacement phone through asurion.

[airibis]

i'm being sent 2 touch pros for 1 mogul + 55$

:-/ what do I do? Karma says send one back, then again all the good things I have done lately, this could be the good Karma rewarding me >:3

[Oceana]

Originally Posted by airibis

i'm being sent 2 touch pros for 1 mogul + 55$

:-/ what do I do? Karma says send one back, then again all the good things I have done lately, this could be the good Karma rewarding me >:3

If you have already sent your mogul back to them you should be ok. can you keep in touch with me im going to call them when i get home tonight and if i cant get anything for my mogul can you send me your extra touch pro i will send you 60 dollars for it.

[airibis]

I found out I can clone my 30$ 500 min sero plan to another line.


So I think I may open a sero account for the wife (the good sero accounts, the ones you cant get anymore) and pop that TP on her account.. if all else fails she could get my old 700wx.

[airibis]

edit (double post)