Quote:
Originally Posted by Oceana
I have 6.1 WM
I know about soft resetting and when the phone has the freezing issues the first thing i do is soft reset. But the problem keeps persisting after that. so i have to Reset the whole device for it to work properly again. The screen also has a burn spot on it from the screen being too hot. And the Asurion thing do i have to have insurance on the phone?
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WM6.1 is standard now. What I meant was are you running Sprint's versin or one of the many that other people habe made on this site? The white spot is normal and most of us have dealt with it over time. As for Asurion, it IS the insurance. If you have it, you can get a replacement through them, after the $50 deductible. The link I referred to that's on page 2 of this thread is not Asurion. It is Sprint directly.