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Re: Upgrade To Touch Pro Free!!
If my scroll wheel is no longer working since its basically it got pushed into the phone, will I qualify is replacement request legit? This happened because I dropped my phone. BTW I don't have the insurance so someone please advise if I what the projected cost should be on my end. Thanks!
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Re: Upgrade To Touch Pro Free!!
i wonder if sprint would replace my blackberry curve 8330 i bought in novmeber for a diamond or treo 800w ? i actually am regretting getting this phone now.
any ideas guys ? |
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Re: Upgrade To Touch Pro Free!!
OMG! I love this community. You guys ROCK! I have been trying to get them to replace my mogul for months. I used the self-service website thing. I guess in a few days I will be moving my activity to the touch pro section of the site! W00T!
-------------------------------------------------------- *Order Summary:* Order Number: XXXXXXX Wireless Phone Number: (XXX)XXX-XXXX *NOTE:* Please keep this Order Number for your records, as it will be needed in the event you wish to check the status of your order during the return process. *Defective Phone Information:* Model Name: UTSTAR PPC6800 QWERTY CAM Serial Number: XXXXXXXXXXX *Replacement Phone Information:* Model Name: UTStarcom Touch Pro Handset Kit
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Download Speed: 1910 kbps Upload Speed: 672 kbps |
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Re: Upgrade To Touch Pro Free!!
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how did you manage to get a different phone from them ? i tried on the website with my bb curve and it wanted to send me the same damn phone. |
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Re: Upgrade To Touch Pro Free!!
Because the Touch Pro isn't comparable to BB Curve. The only reason you can swap a broken Mogul for a Touch Pro is because A) The Mogul is no longer made and B) The Touch Pro is the replacement for the Mogul. If Sprint stopped carrying the Curve then they'd most likely offer a newer BB model in exchange.
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Re: Upgrade To Touch Pro Free!!
Quote:
i wonder if i could go to the sprint store where i bought it at and demand a different phone replacement ? i do have the insurance and i think there is a 90 day warranty of some kind. |
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Re: Upgrade To Touch Pro Free!!
Placed my order yesterday over customer service, lady said that I was to receive new Touch pro... went on the ups website today and the package weight says 1.80 lbs... did we deem that wieght as being a refurb mogul or a new pro... i read mixed reviews? The new Pro's in the box are weighted at 3.XX lbs right?
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Re: Upgrade To Touch Pro Free!!
Quote:
This post confirms that 1.8 lbs is also a Touch Pro. |
This post has been thanked 1 times. |
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Re: Upgrade To Touch Pro Free!!
so the 1.80 lbs is a new pro in the box... or is it just the phone itself?
sorry im so impatient, i've been waiting for this phone since i first heard they were coming out with an upgrade for the mogul... since i used to work for sprint.. |
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