Quote:
Originally Posted by kilmarac
OMG! I love this community. You guys ROCK! I have been trying to get them to replace my mogul for months. I used the self-service website thing. I guess in a few days I will be moving my activity to the touch pro section of the site! W00T!
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*Order Summary:*
Order Number: XXXXXXX
Wireless Phone Number: (XXX)XXX-XXXX
*NOTE:* Please keep this Order Number for your records, as it will be needed in the event
you wish to check the status of your order during the return process.
*Defective Phone Information:*
Model Name: UTSTAR PPC6800 QWERTY CAM
Serial Number: XXXXXXXXXXX
*Replacement Phone Information:*
Model Name: UTStarcom Touch Pro Handset Kit
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how did you manage to get a different phone from them ? i tried on the website with my bb curve and it wanted to send me the same damn phone.
