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  #131 (permalink)  
Old 01-19-2009, 06:43 PM
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Re: Upgrade To Touch Pro Free!!
Just got my Touch Pro a day early as well!

Many thanks, orionsbuckle!!
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  #132 (permalink)  
Old 01-19-2009, 07:23 PM
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Re: Upgrade To Touch Pro Free!!
I have a PPC6700 for about 3 years now and its starting to show its wear. I filled out the replacement form online and qualified for a Touch Pro. When I got my confirmation email, I noticed it said I have to send in my old phone or get hit with the fee. So I emailed customer service asking if I can keep my current phone as a backup (this is my 1st and only sprint phone) and they said I can keep the phone without any fees
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  #133 (permalink)  
Old 01-19-2009, 07:28 PM
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Re: Upgrade To Touch Pro Free!!
Quote:
Originally Posted by tnynyn View Post
I have a PPC6700 for about 3 years now and its starting to show its wear. I filled out the replacement form online and qualified for a Touch Pro. When I got my confirmation email, I noticed it said I have to send in my old phone or get hit with the fee. So I emailed customer service asking if I can keep my current phone as a backup (this is my 1st and only sprint phone) and they said I can keep the phone without any fees
Probably because it's so old they wouldn't do anything with it other than toss it in the trash anyway
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  #134 (permalink)  
Old 01-19-2009, 07:35 PM
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Re: Upgrade To Touch Pro Free!!
ok so i just got off the phone w/ asurion and now i have to fill out an affidavit in order to go any further, any one experience this?
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  #135 (permalink)  
Old 01-19-2009, 07:38 PM
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Re: Upgrade To Touch Pro Free!!
Nice Finally called up asurion, and explained my situation. The extremely nice lady told me that since the moguls are no longer in stock, and may never be in stock, the only option was to offer me a Touch Pro. Be here in 1 - 2 days, and all is final. Guess i'll find out in 1 or 2 days.
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  #136 (permalink)  
Old 01-19-2009, 07:39 PM
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Re: Upgrade To Touch Pro Free!!
Yep, I just got my touch pro this weekend this exact way.
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  #137 (permalink)  
Old 01-19-2009, 07:45 PM
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Re: Upgrade To Touch Pro Free!!
got my TP in the mail today! A nice present when I came home. My 4 - year old was so excited he opened before I got there...
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  #138 (permalink)  
Old 01-19-2009, 07:57 PM
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Re: Upgrade To Touch Pro Free!!
Are the TP people are getting new in a box with accessories or just a phone? Hopefully mine will be here tomorrow.
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  #139 (permalink)  
Old 01-19-2009, 07:58 PM
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Re: Upgrade To Touch Pro Free!!
My mogul works fine... anyone know any typical defects that I am just not aware of that I can tell sprint about?

I'm getting really jealous about everyone getting a TP!
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  #140 (permalink)  
Old 01-19-2009, 08:09 PM
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Re: Upgrade To Touch Pro Free!!
Quote:
Originally Posted by 35mm View Post
Are the TP people are getting new in a box with accessories or just a phone? Hopefully mine will be here tomorrow.
Good question. I too would like to know. Also which one gave it to them... Assurion or Sprint.
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