Quote:
Originally Posted by tnynyn
I have a PPC6700 for about 3 years now and its starting to show its wear. I filled out the replacement form online and qualified for a Touch Pro. When I got my confirmation email, I noticed it said I have to send in my old phone or get hit with the fee. So I emailed customer service asking if I can keep my current phone as a backup (this is my 1st and only sprint phone) and they said I can keep the phone without any fees 
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Probably because it's so old they wouldn't do anything with it other than toss it in the trash anyway