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  #71 (permalink)  
Old 10-12-2007, 12:16 PM
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ok how do interest check the rom? keep in mind this my first ever pda type phone and I have n.o idea bow to check the things like rom. also do you think that thhings like the perastats application ad custom themes may be doing it? wouldn't the running theme be causing sometbing maybe since its showing a big clock and other application icons?
  #72 (permalink)  
Old 10-12-2007, 01:15 PM
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regarding last post, im on phone posting that and inadvertently must of hit oher keys, but I meant to say how do I check the rom, not interest. also its things, not thhingss lol it won't let me edit so I posted this subpost
  #73 (permalink)  
Old 10-12-2007, 08:00 PM
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I disagree with anyone who says a full charge/discharge is bad. I've never had a problem doing this and in your case, it couldn't really hurt.

Reflash the device with the stock Sprint ROM off of HTC's site and don't install any custom things. Just do these tweaks.

Then drain the battery 100% until it shuts itself off, charge it 12 hours, then try it... you may just fix the problem.
  #74 (permalink)  
Old 10-12-2007, 09:09 PM
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Quote:
Originally Posted by EtherealRemnant View Post
I disagree with anyone who says a full charge/discharge is bad. I've never had a problem doing this and in your case, it couldn't really hurt.

Reflash the device with the stock Sprint ROM off of HTC's site and don't install any custom things. Just do these tweaks.

Then drain the battery 100% until it shuts itself off, charge it 12 hours, then try it... you may just fix the problem.
im assuming when you say go to the htc site, its www.htc.com right?
i went there, if thats the right place, and no moguls listed. everything but
  #75 (permalink)  
Old 10-12-2007, 09:16 PM
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Here you go Mogul -- http://www.america.htc.com/support/m...downloads.html

There is some good info on how to check your ROM version....I highly suggest printing the page and keep it next to you as you reflash your ROM. As Remnant and I suggested, don't install any 3rd-party apps and see what happens w/ your battery life.

Keep us up to date.....
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Old 10-12-2007, 09:27 PM
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well, another day of dissapointment for my mogul. keep in mind, i have the so called extended battery. after a full night's charge, at 8am it was at 100 percent. didnt use the phone at all until around 11am or so when i went on pdaphonehome.com and posted onto a thread i have there also. when i was done, the phone was at 80percent, 20% lower just from being on the site. as the day went on, i hardly used the phone for fear of loosing yet more power, which is F'king pathetic. I did make a few calls here and there, only lasting about 2 mins or so. around 1pm, the phone was at 60%, just sitting. did a bit of looking on this site to see if there was a reply to my earlier post, did the same thing on the other site where i have posts as well concerning batt. life, and phone was at 50% around 430 ish or so. didnt use the phone at all until---after 6 pm which is when i get free outgoing call minutes. ON purpose, i made a call that lasted 32 minutes. naturally, the phone got hot--not sure if thats normal either, and when the call was done, phone was at 20 percent. made another call after that, and seven minutes into the call---boom, phone went completely dead.
so much for the extended battery.
i thought today was the last day i had to turn in the phone under my 30 day period, but i have until tomorrow. i did go into sprint AGAIN, where they know me on a first name basis by now, and i was going to swap out for a entirely different phone. they again offered to swap for a new mogul which would be my third one now. I kept the one i had in an effort to see if i can still try to salvage it and figure out whatever it is thats draining battery. so i dont know, i guess this phone isnt going to work for me. i dont know what else to do.

TOMORROW IS THE ABSOLOUTLY LAST DAY I HAVE TO EITHER CANCEL SERVICE, OR EXCHANGE THE PHONE.
I do hope someone responds--
you've all been very helpful and i hope that in the next 12hours or so from now (10 pm eastern now) i can find a good solution. i have to make a choice tomorrow, either get another new mogul, or go back to a standard flip phone
im for getting another new one, but if the previous 2 had problems, i dont see how a 3rd wont.

Last edited by MogulUser2; 10-12-2007 at 10:01 PM.
  #77 (permalink)  
Old 10-12-2007, 09:31 PM
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Quote:
Originally Posted by signal34 View Post
Here you go Mogul -- http://www.america.htc.com/support/m...downloads.html

There is some good info on how to check your ROM version....I highly suggest printing the page and keep it next to you as you reflash your ROM. As Remnant and I suggested, don't install any 3rd-party apps and see what happens w/ your battery life.

Keep us up to date.....
thanks signal. i went there and checked the version i have vs the one they have. i already have the same version, wont let me upgrade it since its the same.
  #78 (permalink)  
Old 10-13-2007, 01:30 PM
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It's good they're giving you a new one. Don't install anything on it and see what happens. BTW, which programs did you install on the previous ones? Also, did you set it up so you get your email over it (POP or Exchange)?

Just trying to see if a program is causing the problem. If you set up an email account, there's the option about how often it checks the server for mail.....it may be set too low, so Activesync is constantly connecting.
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Old 10-14-2007, 10:00 PM
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well for what its worth, Its gone---the mogul has returned to the cellphone boneyard of oblivion!
took it back to sprint, they offered me yet a 3rd mogul, but why put up with the same issues all over again? was not to be i guess.
anyway, dont laugh but i "downgraded" as you might see it, to a flip phone--the new razor 2. one good thing though, i havnt charged it yet and its been on since saturday morning and its now sunday 10pm. ive talked alot, did some texting, a bit of websurfing for what the phone can offer, and i still have a full charge. the bluetooth is loud and clear and the range is outstanding, oh and by the way, bluetooth being on all day as well. not as technical as the mogul, but oh well.

i want to thank those who helped try to solve the problems ive had. i appreciate your time and efforts and advice in trying to resolve my issues. i guess it just wasnt in the cards for me this time
  #80 (permalink)  
Old 10-19-2007, 01:24 AM
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Just for what it's worth (though I see the OP has moved on to a different phone)...

I saw the reference to acbPowerMeter above and I can say that it works great on the Mogul (I have an Alltel 6800 - same phone). You can get it at http://www.acbpocketsoft.com/Product...verview-2.html.

To do a good test, make sure that the backlight is set to turn off after 10 seconds and that the power is not set to turn off (so the phone stays on but the backlight goes off... hope I explained that right). Then, run acbPowerMeter and let the phone sit for an hour.

My 6800 averages a draw of about 50mA per hour (it idles at about 30mA, but I have it checking a couple of IMAP mail accounts every 15 minutes and updating WeatherPanel once an hour) which works out to about 30 hours on a charge if I'm not doing anything with it. Not too bad... way better than my 6700 ever was. And that;s with the hack to keep EvDO always connected.

So, if anyone else is still having battery problems, I'd run the test I described. If you are drawing a lot more power at idle, then something is running on your phone which is eating your battery. I'd also suggest DotFred's Task Manager (http://www.pocketpcfreeware.com/en/index.php?soft=1612) to see what all the running processes are.
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