PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Vogue

Notices


Closed Thread
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 08-30-2009, 07:18 PM
ObsoleteE's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC EVO
Carrier: Sprint
 
Join Date: Apr 2008
Posts: 280
Reputation: 145
ObsoleteE is keeping up the good workObsoleteE is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to ObsoleteE
Fed up with my Sprint Touch.

I have 6 months left on my contract, but I don't know if I can stand this phone for that long. I am looking for some help with a few issues I have been having.

About 50 percent of the time I charge my phone, the charging icon will appear, but when I wake up in the morning, the phone is near dead and shuts the phone option off. If I restart the phone, this seems to temporarily fix the problem. I was told that I could get it replaced by Sprint for free, but there is an issue with that as well. The water damage marker is in the worst possible spot on this phone. The marker indicates water damage, and has for over a year, yet my issues are new. It probably happened on a hot day and sweat got onto the marker. Could I argue poor placement to Sprint, and get a replacement phone? Any info would be greatly appreciated. If I am stuck with this phone, its going to be a long 6 months. I've attached a pic that shows the poor placement of the water damage marker.

This post has been thanked 1 times.
  #2 (permalink)  
Old 08-30-2009, 07:40 PM
jimt29's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC TOUCH
Carrier: SPRINT
 
Join Date: Dec 2007
Posts: 188
Reputation: 155
jimt29 is keeping up the good workjimt29 is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Fed up with my Sprint Touch.

Tried a new battery?
This post has been thanked 1 times.
  #3 (permalink)  
Old 08-30-2009, 07:48 PM
TnA-2xXtReM's Avatar
Cheers! ^^
Offline
Pocket PC: HTC Touch PRO 2
Carrier: Sprint
Location: Boston
 
Join Date: Aug 2009
Posts: 1,854
Reputation: 830
TnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to TnA-2xXtReM Send a message via Yahoo to TnA-2xXtReM
Re: Fed up with my Sprint Touch.

As far as the water damage sticker goes, if Sprint said they can't replace it due to the sticker, ask them to check the circuit board for any sign of water damage. If you DID water damaged the phone, the inside will show corrosions.

From looking at the picture, I can't tell if the tag is solid or stripped red? If it is solid red, it is a sign of water damage. If it is stripped red (red and white lines), it is in normal condition.
__________________

Temporary selling Sprint SERO 500 plans for $80.

The SERO 500 plan is only $30 a month and it gives you: 500 minutes monthly, unlimited data, unlimited text, unlimited picture mail, nights and weekend from 7PM to 7AM, and more!

This post has been thanked 2 times.
  #4 (permalink)  
Old 08-30-2009, 07:57 PM
ObsoleteE's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC EVO
Carrier: Sprint
Threadstarter
 
Join Date: Apr 2008
Posts: 280
Reputation: 145
ObsoleteE is keeping up the good workObsoleteE is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to ObsoleteE
Re: Fed up with my Sprint Touch.

Quote:
Originally Posted by jimt29 View Post
Tried a new battery?
Sprint replaced my battery a couple of months ago. I had no change in battery life. I need a charge after about 12 hours or lite use.

Quote:
Originally Posted by TnA-2xXtReM View Post
As far as the water damage sticker goes, if Sprint said they can't replace it due to the sticker, ask them to check the circuit board for any sign of water damage. If you DID water damaged the phone, the inside will show corrosions.

From looking at the picture, I can't tell if the tag is solid or stripped red? If it is solid red, it is a sign of water damage. If it is stripped red (red and white lines), it is in normal condition.
The tag is solid red. Would Sprint look at the board free of charge?
This post has been thanked 1 times.
  #5 (permalink)  
Old 08-30-2009, 08:05 PM
TnA-2xXtReM's Avatar
Cheers! ^^
Offline
Pocket PC: HTC Touch PRO 2
Carrier: Sprint
Location: Boston
 
Join Date: Aug 2009
Posts: 1,854
Reputation: 830
TnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to TnA-2xXtReM Send a message via Yahoo to TnA-2xXtReM
Re: Fed up with my Sprint Touch.

Quote:
Originally Posted by ObsoleteE View Post
The tag is solid red. Would Sprint look at the board free of charge?
Assuming you have TEP, it would be free. Just ask for a replacement and if they give you a fuss about the water damage sticker, tell them your situation and make them prove that there are corrosions on the circuit board to begin with. The sticker means nothing if there are corrosions inside or not.
This post has been thanked 2 times.
  #6 (permalink)  
Old 08-30-2009, 08:07 PM
ObsoleteE's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC EVO
Carrier: Sprint
Threadstarter
 
Join Date: Apr 2008
Posts: 280
Reputation: 145
ObsoleteE is keeping up the good workObsoleteE is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to ObsoleteE
Re: Fed up with my Sprint Touch.

Quote:
Originally Posted by TnA-2xXtReM View Post
Assuming you have TEP, it would be free. Just ask for a replacement and if they give you a fuss about the water damage sticker, tell them your situation and make them prove that there are corrosions on the circuit board to begin with. The sticker means nothing if there are corrosions inside or not.
I do not have TEP. I was told that if its a manufacturer problem, this would not matter.
This post has been thanked 1 times.
  #7 (permalink)  
Old 08-30-2009, 08:30 PM
TnA-2xXtReM's Avatar
Cheers! ^^
Offline
Pocket PC: HTC Touch PRO 2
Carrier: Sprint
Location: Boston
 
Join Date: Aug 2009
Posts: 1,854
Reputation: 830
TnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to TnA-2xXtReM Send a message via Yahoo to TnA-2xXtReM
Re: Fed up with my Sprint Touch.

Well, manufacturer warranty is only valid for 12 months from the purchase date and I think you surpassed that. Sometime the Sprint employee never bother to check the original purchase date, so you can usually bypass that. But you should definately ask if you'll be charged anything prior to them servicing your phone and challenge them if they refuse you.
This post has been thanked 3 times.
  #8 (permalink)  
Old 08-30-2009, 08:38 PM
ObsoleteE's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC EVO
Carrier: Sprint
Threadstarter
 
Join Date: Apr 2008
Posts: 280
Reputation: 145
ObsoleteE is keeping up the good workObsoleteE is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to ObsoleteE
Re: Fed up with my Sprint Touch.

Thanks for your help, repped.
This post has been thanked 1 times.
  #9 (permalink)  
Old 08-30-2009, 08:52 PM
strommsarnac's Avatar
N00b
Offline
Pocket PC: HTC Touch
Carrier: Sprint
Location: Central Ohio
 
Join Date: Mar 2008
Posts: 48
Reputation: 30
strommsarnac is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Fed up with my Sprint Touch.

Quote:
Originally Posted by TnA-2xXtReM View Post
From looking at the picture, I can't tell if the tag is solid or stripped red? If it is solid red, it is a sign of water damage. If it is stripped red (red and white lines), it is in normal condition.
What's solid white mean. I've had my phone since March 2007 and it's always been solid white.

Personally, I think those stickers are crap. I've had multiple phones where the sticker showed "water damage" and the phone never got near water. Didn't even get stuck in a steamy bathroom or such. I don't carry my phone in a pocket so no "sweat" excuse there and they've never been rained on. Yet, I've had three phones over the past 20 years where those stickers show water damage.
This post has been thanked 1 times.
  #10 (permalink)  
Old 08-30-2009, 08:52 PM
TnA-2xXtReM's Avatar
Cheers! ^^
Offline
Pocket PC: HTC Touch PRO 2
Carrier: Sprint
Location: Boston
 
Join Date: Aug 2009
Posts: 1,854
Reputation: 830
TnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuffTnA-2xXtReM knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to TnA-2xXtReM Send a message via Yahoo to TnA-2xXtReM
Re: Fed up with my Sprint Touch.

Not a problem.. good luck with the process and keep us updated. We could help out if needed
This post has been thanked 2 times.
Closed Thread

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Vogue

Tags
htc, issues, touch, vogue

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 05:54 PM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com