Asurion now replacing the Touch for the Diamond

[LanXL]

Just did mine! I'm also getting a Touch Pro. $50 Replacement


Name: --------
Wireless Number: (--) ----
Date Claim Filed: 4/6/2009
Date of Loss: 4/6/2009
Replacement Model: UT STARCOM 6850
Ship To: ---------
Shipping Method: Express (Free)
Shipping Address: ------------
Non-Refundable Deductible: $50.00 (Billed to your Sprint invoice)
Shipping Fee: $0 (Billed to your Sprint invoice)
Total Fees: $50.00

[Masterface7]

Originally Posted by copper rs

Asurion isn't messing around either, it really does only take a few minutes to make a claim and they ship overnight. Ordered my replacement yesterday afternoon and I'mm have a brand new diamond tomorrow. Thats why we pay $7 a month + deductible. Anyone complaining about getting a brand new upgraded phone is crazy.

I say you are crazy. I do not have the insurance plan and do not pay 7 dollars a month but when ever my touch breaks i just walk into the sprint service and repair shop pay 50 dollars and get a new/refurb touch, what ever is available. So if someone could tell me why pay 7 dollars a month when you still have to pay to get your phone fixed.

[gullzway]

Originally Posted by Masterface7

I say you are crazy. I do not have the insurance plan and do not pay 7 dollars a month but when ever my touch breaks i just walk into the sprint service and repair shop pay 50 dollars and get a new/refurb touch, what ever is available. So if someone could tell me why pay 7 dollars a month when you still have to pay to get your phone fixed.

If you pay the $7 a month, you can take your phone to a repair store and have it repaired or replaced for Free!. I have had 1 6700 and 3 Touches replaced for free at the repair store. without insurance you would have paid $200, $50 each time. Also paying the $7 gives you the Replacement Program, i.e. if you lose you're phone or it's stolen, you can pay $50( soon to be $100) and get a replacement. I don't think you can walk in to a repair store without a phone with no insurance, and walk out with a new one for $50, I may be wrong.

[Masterface7]

ic see i knew i was missing somthing although i am not to worried about losing my phone since i keep watch over it like it is my only child hehe. i was just confused since everyone here was just talking about replacing there phones and having to pay a 50 dollar deductable, which is the same as the normal cost for repair.

You most definanlty can not walk into the store with no phone and no plan and get one for 50.

[buddhatikkigod]

Us Verizon users arent so lucky... VZW is not that nice to its PPC customers

[emaster101]

lol If you complain about the lack of a SD card port on the diamond, they will give you a new in the box Touch Pro! lol I know because I did lol

[vilord]

Originally Posted by emaster101

lol If you complain about the lack of a SD card port on the diamond, they will give you a new in the box Touch Pro! lol I know because I did lol

Who will? Asurion or Sprint customer service?

Is this after you got your replacement on the touch?

[jaewang]

Originally Posted by LanXL

Just did mine! I'm also getting a Touch Pro. $50 Replacement


Name: --------
Wireless Number: (--) ----
Date Claim Filed: 4/6/2009
Date of Loss: 4/6/2009
Replacement Model: UT STARCOM 6850
Ship To: ---------
Shipping Method: Express (Free)
Shipping Address: ------------
Non-Refundable Deductible: $50.00 (Billed to your Sprint invoice)
Shipping Fee: $0 (Billed to your Sprint invoice)
Total Fees: $50.00

Did you do this on sprint's self services site or through phoneclaim.com?

[FastRX8]

Originally Posted by jaewang

Did you do this on sprint's self services site or through phoneclaim.com?

That's the results you get at the end of the Asurion online form.

[FastRX8]

I just did my wife's phone.

******************


Name: FastRX8
Wireless Number: (***) ***-****
Date Claim Filed: 4/7/2009
Date of Loss: 4/7/2009
Replacement Model: UT STARCOM 6950
Ship To: FastRX8
Shipping Method: Express (Free)
Shipping Address: Happy home for your new phone
Non-Refundable Deductible: $50.00 (Billed to your Sprint invoice)
Shipping Fee: $0 (Billed to your Sprint invoice)
Total Fees: $50.00