in responce to the driver problem we have

[mrgeoff]

Originally Posted by klurf8881

lol okkkkk and hence the problem where you say there is none. The lack of using this chipset is killing directdraw and essential function to many games and programs like tcpmp and other video apps like slingbox....

and per the examples above i dont know if it was promised or not promised but if its there, activate it. Its jsut a few dll files most likely the drivers to utilize the chipsets features. No reason to leave them off and let our directdraw performance be poor. Its not a little useless feature that can be said to be an oh well no big deal- directdraw effects a lot of the phones video performance.

we didnt pay for a $550 for a device which the video functions perform under par to their previous models. thats the whole point. if it didnt have the functions at all (like the older 6700) then GREAT it works right, cool no problems. Problem is you cant half a** it and leave it broken- either do it and make it work or dont at all. Halfway doesnt help anyone and leaves the phones performance lacking compared to those older models because they ran "more simple" yet correctly.

Amen brother!

[agentmikeyd]

has anyone actually received a response from Sprint? please post text...

[Musicman247]

@agentmileyd: check out this site: http://www.htcclassaction.org

It has a page dedicated to reponses.

[markgamber]

Originally Posted by kellybrf

this has nothing to do with sprint, its an htc issue across all carriers and technologies. you can be outraged at this, but it just goes to show that people have an overwhelming sense of entitlement and will bitch about anything

For like the 5th time, screw the chipset. TCPMP in directdraw mode blows. TCPMP in any other mode works fine. The hardware, right now, no drivers or anything else, is completely capable of smooth full motion video. HTC trashed DirectDraw. Entitlement my ass, it should be fixed for the same reason any licensed software that's been purchased should be fixed. Period. Maybe it doesn't affect YOU, but it affects a whole lot of other people. But I suppose you wouldn't understand that, being the center of the universe and all.

[Donatom3]

Originally Posted by markgamber

For like the 5th time, screw the chipset. TCPMP in directdraw mode blows. TCPMP in any other mode works fine. The hardware, right now, no drivers or anything else, is completely capable of smooth full motion video. HTC trashed DirectDraw. Entitlement my ass, it should be fixed for the same reason any licensed software that's been purchased should be fixed. Period. Maybe it doesn't affect YOU, but it affects a whole lot of other people. But I suppose you wouldn't understand that, being the center of the universe and all.

It actually does affect him. He just doesn't know how much better his device would actually run at just opening his start menu internet explorer or even email if these DIRECTDRAW drivers were enabled properly. If anyone wants to see what I'm talking about. Disable the video card driver on your computer and change it to the default "VGA Device" Then open up a web page and just try to scroll through the page or move the window around on your screen.

[htcphone]

Originally Posted by Donatom3

It actually does affect him. He just doesn't know how much better his device would actually run at just opening his start menu internet explorer or even email if these DIRECTDRAW drivers were enabled properly. If anyone wants to see what I'm talking about. Disable the video card driver on your computer and change it to the default "VGA Device" Then open up a web page and just try to scroll through the page or move the window around on your screen.

Yes...... do this test and you will see that your PC will run like these phones. Its just a matter of releasing proper drivers. BTW.... I am new here and I never post but this issue made me register and speak my 2 cents.

[dew.man]

Oh, yeah...

...and HTC/Sprint should've included the BoxWave screen protector instead of that cheap crap.

...and the Seidio extended battery.

...and where the hell is my bluetooth headset? Why should I have to pay for it if the device has BT!

Come on people! Nobody forced you to buy an HTC product. And all this bi!c$ing and moaining is gonna do is drive the price of these products up as HTC has to spend money dealing with the griping.

It cracks me up when people post "why don't they just include the drivers". Anybody in business and/or the technology field will tell you that there's a cost associated with ANY development.

Now don't get me wrong - when they advertise GPS functionality and don't deliver, that's different. A company needs to deliver on things it promisses. But where did Sprint/HTC promise a certain graphics performance level?

And then there's the "lap dog" comments! Come on - get a life!

[eehrhard]

Originally Posted by OrionSX

Kellybrf:
Now listen here. Do you go to Dell and buy a brand new computer for 2000 dollars, with an nVidia Geforce 8800 graphics card, only to find out that the graphics card has no drivers, nor are there any available, making that 400 dollar card useless? I don't think so. Nor do you buy a v8 car and find out it only runs on 4 cylinders, coz they manufacturer forgot to put SPARKPLUGS in the other four! Too broad? Okay, you don't buy JBWeld (or any other Epoxy) and be satisfied with it when it didn't include the ACTIVATOR compound! You'd be pissed and you know it. Call it bitching if you want, but I think its you who should be proclaimed lead bitcher. Pot calls kettle black, eh?

While I would like to have more performance out of my phone as much as anyone I think you have your analogys here backwards.

Being as this is not an advertised feature of the phone. (Most of you knew nothing about it until the HTCClassaction Website popped up or if you follow XDA quite closely) It would be more like You buying a 6 cyl car and the automaker giving you 6 cyl by just not utilizing 2 on its 8 cyl motor and sticking it in your car. Maybe your are mad cause you should have gotten 8 as all the hardware is there but you bought a 6 and got a 6. To have your analogy work you would have to have gotten a mogul without a keyboard or a touch that only had half the stated RAM.

These features should be made available but to feel entitled to them is kind of short sided. I am looking a my mogul box right now and see no info about the ati features.

Complain away to sprint, HTC, AT&T hopefully it will work and we will get even better stuff for our phone but at least realize (with the Mogul and Touch) we got the phone as it was advertized.

[Donatom3]

Originally Posted by eehrhard

While I would like to have more performance out of my phone as much as anyone I think you have your analogys here backwards.

Being as this is not an advertised feature of the phone. (Most of you knew nothing about it until the HTCClassaction Website popped up or if you follow XDA quite closely) It would be more like You buying a 6 cyl car and the automaker giving you 6 cyl by just not utilizing 2 on its 8 cyl motor and sticking it in your car. Maybe your are mad cause you should have gotten 8 as all the hardware is there but you bought a 6 and got a 6. To have your analogy work you would have to have gotten a mogul without a keyboard or a touch that only had half the stated RAM.

These features should be made available but to feel entitled to them is kind of short sided. I am looking a my mogul box right now and see no info about the ati features.

Complain away to sprint, HTC, AT&T hopefully it will work and we will get even better stuff for our phone but at least realize (with the Mogul and Touch) we got the phone as it was advertized.

Actually that Analgoy isn't completely correct. In this case they promised you a MSM 7500 which has the capability of the V8 as opposed to the V6. A closer analogy would be... They sold you a Hemi V8 but two of the cylinders weren't being used because they didnt' want to spend the extra time enabling them in the car's ECU. Now when you complain about it they say well the Hemi V8 we sold you still outperforms the V6 you could have bought. Now in this situation you're a bit pissed because when you were buying the car you thought you were getting the same Hemi V8 spec'd the same way that Chrysler makes it.

Now to all you people who say that it isn't advertised or this device isn't capable of what we're claiming it is.
1. All the devices with this chipset have been advertised as being able to deliver a multimedia experience. Even in HTC's own press release back in September they mention the 3D capabilities of this Chipset and specifically name the Mogul, TyTnII in the press release

2. With TCMCP I'm able to play a Video at decent frame rates that WMP (the built in default program) couldn't even handle at 3 fps. Why is that? Because TCMCP lets you choose a different rendering method which obviously takes advantage of more of the phone's Hardware capabilities. Later today CoreCodec the guys who make TCMCP will be releasing a new player that will take advantage of this devices graphics processor and be able to play H.264 video with no problem. They had to link the program to the qtv.dll driver.

[dew.man]

Originally Posted by klurf8881

so you buy a tv that only half works (the video on it is choppy), or you only buy a computer with no video drives, etc.

Give me a break! What, your display doesn't show the numbers you're dialing? Or is it your today screen that's not showing the start menu?

And when is the last time anyone bought a computer that was guaranteed to perform at a certain level regardless of what applications you're running on it?

I, for one, use Orb to stream video to my phone, and although this is not what I bought this phone for nor was I promissed I'd be able to, it works great.

Originally Posted by klurf8881

seriously, to the people complaining about users here- if you dont like it dont read this thread!!!!!!!! Thank you

Ok, the aforementioned "soap box" is yours...