Has anyone gotten the promised Touch by eCare? - Page 16

psywzrd · #**151** (**permalink**) 11-18-2007, 09:34 PM

Quote:

Originally Posted by mastermatt63

No, its just for the phone no contract upgrade or anything.

How did you get that deal?

Victor_A · #**152** (**permalink**) 11-18-2007, 09:38 PM

just return the phone with accessories. You don't return the box. Send everything back in the envelope.

munnarg · #**153** (**permalink**) 11-18-2007, 09:48 PM

I had sent an email stating my displeasure with the Mogul, especially since it was the second one I've had. They replied and told me they sent me a Touch as a replacement along with a return kit to send the Mogul back. I must say lately Sprint has been doing pretty ok in my book

.

leemaverickly · #**154** (**permalink**) 11-18-2007, 11:57 PM

thank you so much

Quote:

Originally Posted by Victor_A

just return the phone with accessories. You don't return the box. Send everything back in the envelope.

**slypher** · #**155** (**permalink**) 11-19-2007, 08:41 AM

I'd like to thank everyone in this thread for all of your excellent advice. I had the courage to state my case to Sprint and not take no for an answer. At this time (after two emails to ecare) they have acknowledged that they will take my Mogul and send me a Touch as soon as I reply giving them the approval to do so.

I'm on the fence with tihs because I don't really want to give up my Mogul, other than the standard issues, there is nothing wrong with it. For instance, some complain that their Mogul has issues with the screen changing colors or flickering.

Mine only has the crappy BlueTooth and the retarded alarm issue (depending on the Rom installed).

However, the way i go through phones, i will probably be ready for something completely different by the time the supposed "fix" comes out for the Mogul in early 2008 anyway.

So I am almost ready to pull the trigger.

Is there anything else that I should consider?

Any advice would be appreciated!

-s

Musicman247 · #**156** (**permalink**) 11-19-2007, 10:45 AM

Just do it! This is an amazing phone!!

**slypher** · #**157** (**permalink**) 11-19-2007, 08:14 PM

Quote:

Originally Posted by Musicman247

Just do it! This is an amazing phone!!

I pulled the trigger today. I figure if i don't like it, it will be easy so find Moguls on ebay soon

-s

klgt10 · #**158** (**permalink**) 11-19-2007, 11:32 PM

i talked to about 5-7 people on the process of changing over. The first one couldnt answer calls then explained to second person the 2nd person couldnt take call and on & on. Get mine this thursday. I tranfered from a mogul.

desh · #**159** (**permalink**) 11-19-2007, 11:39 PM

Congrats! Mine should be coming Wed or Fri, since Thusday is Thanksgiving.

Musicman247 · #**160** (**permalink**) 11-19-2007, 11:48 PM

Welcome to the best phone you'll ever have!