Has anyone gotten the promised Touch by eCare?

[joooeeee]

Originally Posted by Musicman247

I can't remember having the alarm problem (unless I set it for pm instead of am).

Haha... well that"s your problem, not the phone's problem.

P.S. Your method didn't work so I'm taking the old-school approach... telling the Sprint rep why I deserve a new phone.

[Musicman247]

Good to know, either way. Sorry it didn't work.

[joooeeee]

You win some, you lose some. The Sprint rep I talked to was extremely nice and is seeing if she can do anything for me. She's supposed to call me back within the next 30 minutes. Let's hope for good news!

[imneveral0ne]

Originally Posted by polarpop12

I just traded in my mogul and got the touch. i haven't received it yet, but it should be here in a couple days. the mogul was a mess in my opinion. would have been a great phone if it did everything it was supposed to do well. now once i get my touch and activate it, do i get 30 days from the day i activate it to replace it with a different phone if it turns out to be a problem like the mogul was?

I was wondering the same thing. anyone know if it works this way?

[gt25500]

Originally Posted by joooeeee

One of the biggest problems with my Mogul is that the alarm doesn't go off when it's in sleep mode. This is such a standard feature on any phone, but I can't afford to have a phone that might go off when I need it to but won't always go off.

From reading other threads, I heard the alert problem still exists. Is it the same for you?

Other than that, you have you standard "but there's no physical keyboard" issue. But I'm more than willing to get through that learning curve. New gadgets = more fun.

I had the alarm problem with my Mogul as well -- I know how much of a pain that is. Today was my first day back to work after the holidays and the Touch's alarm went off correctly. The phone was off; so it woke up correctly. Hopefully it works tomorrow as well

[nitty917]

I was able to swap out my Treo that I have for a Touch. They temporarily gave me credit of $499 for 30 days. So I dont get charged.