VZW replacing TP1 with TP2!

[HTC Touch-Pro]

Originally Posted by puff601

yep 3 replacements and they have to offer you a different model, its in their policy. its sprints policy also =)

I only had one replacement, but my story had a different set of circumstances altogether. At any rate, I sure am loving my finger candy known as the TP2!

One thing I am confused about... is the pre-installed USB Internet Tethering on the TP2 isn't working. It says "End Data Call First" every time I hit "Start" under the connection sharing menu; even after multiple soft resets. I am actually using the 3G to USB feature in the WMWifiRouter program trial I am using - which works like a charm!

[jrodizzkool01]

My touch pro's keyboard has been acting up for the past month and yesterday it finally died. It's my 3rd replacement of the phone already so im going to Verizon today and praying that they'll give me an exchange. If that doesnt work Ill call customer service and see if they can do anything. Wish me luck!

[Straitup27]

Originally Posted by jrodizzkool01

My touch pro's keyboard has been acting up for the past month and yesterday it finally died. It's my 3rd replacement of the phone already so im going to Verizon today and praying that they'll give me an exchange. If that doesnt work Ill call customer service and see if they can do anything. Wish me luck!

i would do it over the phone,way less hassle.both the ones i've had replaced has been over the phone and getting ready to call about a third cause this one locks up while charging overnight, in store they are gonna want to take it apart and ect. and all that other blah blah blah,i simply let verizon know that i can't afford to waste 2 hrs of my day in a store for them to take apart and tell me what i already know,they know full well these keyboards are crap and i think you will have better results over the phone

[schoust]

All I know is I am on my third TP1# and I can not wait until the second year is up! This thing has the capabilities that I need for sure but it is Dog slow! I was told yesterday that my issue was that I had not revised the software so I went and tried the rom flash and ended up with a BRICK for my troubles! Then they tried to blame me for not doing the procedure right! Personal I think they should be doing any software revisions and not the customer. I sure wish I saw this thread before I spoke with them I would have tried the same thing......

[HTC Touch-Pro]

Originally Posted by schoust

All I know is I am on my third TP1# and I can not wait until the second year is up! This thing has the capabilities that I need for sure but it is Dog slow! I was told yesterday that my issue was that I had not revised the software so I went and tried the rom flash and ended up with a BRICK for my troubles! Then they tried to blame me for not doing the procedure right! Personal I think they should be doing any software revisions and not the customer. I sure wish I saw this thread before I spoke with them I would have tried the same thing......

Don't give up... it only took me 3 emails (I never even had to waste time on the phone) to get a brand new boxed TP2!

Hopefully someone will be able to share with me how to use the USB to PC internet tethering program that comes with the phone, I've been having problems with it, getting the error code "End Data Call"

[Straitup27]

Originally Posted by HTC Touch-Pro

Don't give up... it only took me 3 emails (I never even had to waste time on the phone) to get a brand new boxed TP2!

Hopefully someone will be able to share with me how to use the USB to PC internet tethering program that comes with the phone, I've been having problems with it, getting the error code "End Data Call"

have you unlocked it and flashed a custom rom??? 95% of custom roms have that issue fixed, u may wanna check the paperclips by the threads in the rhodium forum to see if there is a simple .cab fix posted

[HTC Touch-Pro]

Originally Posted by num5kull27

have you unlocked it and flashed a custom rom??? 95% of custom roms have that issue fixed, u may wanna check the paperclips by the threads in the rhodium forum to see if there is a simple .cab fix posted

No I haven't, my Verizon TP2 is totally 100% out of the box factory set. The internet sharing worked great out of the box on my original TP1.

I have nothing against Flashing the ROM, although I have never done it, I just wish the basic built-in programs straight from the manufacturer would work

I think I'll use today to flash my ROM, what's the best/current flash tool out there right now, and is Flashing different than installing something like MightyROM for my TP2? (is it like flashing the BIOS on my laptop?)

[Straitup27]

Originally Posted by HTC Touch-Pro

No I haven't, my Verizon TP2 is totally 100% out of the box factory set. The internet sharing worked great out of the box on my original TP1.

I have nothing against Flashing the ROM, although I have never done it, I just wish the basic built-in programs straight from the manufacturer would work

I think I'll use today to flash my ROM, what's the best/current flash tool out there right now, and is Flashing different than installing something like MightyROM for my TP2? (is it like flashing the BIOS on my laptop?)

yes it's in the cdma section of the rhodium forum, unlocker,re-locker,yes just like flashing on the tp,the unlocker/relocker wasn't released too long ago, but it's all here
http://forum.ppcgeeks.com/forumdisplay.php?f=98

[jimk16]

to those who have gotten tp2's for tp's do all of you pay for the asurion assurence? as i dont i only use the verizon warrenty maybe thats wehy they wont replace it??

[HTC Touch-Pro]

Originally Posted by jimk16

to those who have gotten tp2's for tp's do all of you pay for the asurion assurence? as i dont i only use the verizon warrenty maybe thats wehy they wont replace it??

Hi,

MY TP1 that got upgraded to a TP2 was from Alltel. I was an Alltel customer for about 6 years, and then I was forced by merger into Verizon service around October 23rd this year when the big switch happened.

I think Asurion is Alltel's insurance, but I could be wrong; I thought Verizon used a different insurance provider or insured themselves. Anyway, one thing I am sure of is that my phone did not affect my insurance coverage in any way (more than 1 replacement per 12mo and they cancel your coverage!) because my TP1 was still under a 1yr manufacturer's warranty. Personal Communications Devices (who SUCK) is who Verizon deals with and directs traffic to etc, I believe most of the phones come from them.