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  #651 (permalink)  
Old 10-26-2009, 02:24 PM
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Re: Asurion replacing TP with TP2

can anyone confirm to see if they are doing this with verizon wireless since all i see is that Sprint customers are doing in it ...

i just called asurion again and they still have TP1 available to send out with Verizon... man that sucks.....i guess i will have to wait till Christmas and try it again then and see if by then they can send me my Christmas present the TP2....
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Last edited by 166486; 10-26-2009 at 02:36 PM.
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  #652 (permalink)  
Old 10-26-2009, 02:39 PM
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Re: Asurion replacing TP with TP2

Just got a chance to activate my TP2, first thing I notice is how strong it constructively feels, and the amber notification lights are back on top like how it was on the Vogue, and OMG it has the best hardware keyboard I've ever used! I'll get at ya'll later, gona spend some QT with my TP2 LOL
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  #653 (permalink)  
Old 10-26-2009, 02:42 PM
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Re: Asurion replacing TP with TP2

I JUST got my BNIB TP2 from UPS at 2:38 Pm
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  #654 (permalink)  
Old 10-26-2009, 02:44 PM
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Re: Asurion replacing TP with TP2

**UPDATE** on my situation

Today before lunch I checked FedEx and it indicated that the phone was delivered to my house, I went home for lunch... I saw the package in front of my door, picked it up, opened it and low and behold a brand spanking new
HTC TOUCH PRO 2!!!!!!!!!!!!!!

they have sim cards? HAHAHA
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  #655 (permalink)  
Old 10-26-2009, 02:46 PM
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Re: Asurion replacing TP with TP2

Quote:
Originally Posted by 99accordv6 View Post
I JUST got my BNIB TP2 from UPS at 2:38 Pm
Friggin' FedEx truck just drove by... My TP2 is on there... DAMN IT!!! I can't take it anymore...



Edit: Finally!!! I have it in my hands and booting up for the first time...

Last edited by D\/8; 10-26-2009 at 03:01 PM.
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  #656 (permalink)  
Old 10-26-2009, 02:54 PM
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Re: Asurion replacing TP with TP2

I just got a tp2. The tp's are back in stock, but tp2's are not. They will insist you get the same phone. first, you have to ask for a supervisor. i have spoken to 10 reps all of them said no dice. the supervisor did it right away for me.

You have to say this: that you called them back over the weekend. they offered you the tp2 and all the other ones as well. you told the rep you were not sure about it so wanted to go to the store and have a look at the models. so you are now just calling back with your decision. they will try and tell you tp2 not available right now, that is when you say that is what was offered to you and that is what you want. you do not mind waiting a week or so since it is on Back order. the supervisor will give in to you. worked for me first try when i said that.
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  #657 (permalink)  
Old 10-26-2009, 03:43 PM
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Re: Asurion replacing TP with TP2

This is weird,

Called up asurian and they're monitoring my phone for 48 hours before they replace it. It was a BNIB Tp they upgraded from a mogul.

Did anyone else have this issue?
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  #658 (permalink)  
Old 10-26-2009, 03:46 PM
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Quote:
Originally Posted by gianthobbit
Hey guys, just curious. How did your phones "break", in what condition are you sending them back in?
The chrome bezel on the bottom of the TP cracked wide open on me
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  #659 (permalink)  
Old 10-26-2009, 04:13 PM
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Re: Asurion replacing TP with TP2

Just got my BNIB Touch Pro from Fed Ex at 3pm Getting everything set right now
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  #660 (permalink)  
Old 10-26-2009, 04:20 PM
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Re: Asurion replacing TP with TP2

Finally I was able to get a replacement tp2 after speaking with a sup, although I had to change my story and admit that I broke the keyboard. What a joke. Anyways they told me I had to return the defective tp1 or else get charged $300. What if I end up losing the tp1 and re-report it as lost instead of damaged? Do I still get a charge?
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