Asurion replacing TP with TP2 - Page 46

m3xicanprid3 · #**451** (**permalink**) 10-23-2009, 10:34 PM

orale well thnks for the help i will call 2morrow n c wats up... thnks

piscesjoey · #**452** (**permalink**) 10-23-2009, 10:47 PM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint MP6950SP)

BB Curve & Tour - non-windows mobile phone and non-touchscreen

HTC Snap - yes its windows mobile but its a non-touchscreen

Treo Pro - yes its windows mobile and touchscreen, but it has a smaller screen than the Touch Pro, lesser screen resolution, and less memory -
but all these phones have one thing in common - THEY ALL HAVE VERY CRAMPED KEYBOARDS AND THEY ARE IN NO WAY IN HELL COMPARABLE WITH THE TOUCH PRO!

Jus some pointers for yall who are still trying to get a TP2, stand ur ground n let them know ur not goin to stand for some crappy lesser device that they try to offer. I also told them that I have fat fingers and that I need a large keyboard, so the only phone that comes close to the the Touch Pro is the Touch Pro 2. Be patient and keep trying.

brokestudent12 · #**453** (**permalink**) 10-23-2009, 10:54 PM

Quote:

Originally Posted by dakidobf

A "black-sounding" lady? Seriously?

Like you don't know what he's talking about! lol

hyakku · #**454** (**permalink**) 10-23-2009, 11:15 PM

Quote:

Originally Posted by erick10

Mirra compa, if you call them, they will not offer you straight out a Touch Pro 2. Just have a nice smooth fluid conversation with them Explain nicely that those phones are not compatible with your phone. Then ask if there is another phone they can offer you with a SLIDE OUT KEYBOARD. If they dont mention the Touch Pro 2, thats the perfect time to ask. Now good luck from this point on. Thats where I have been stuck 2 straight times and im so pissed since I didnt ask for a supervisor.

Completely untrue. If you actually have had legitimate problems with your TP and its been documented I feel that they work with you better. I didn't even have to prod towards the tP 2, my rep offered it right after I explained that I didn't want the treo pro and I asked her why I couldn't get another TP. She explained they were out, put me on hold, and came back and actually offered me the TP 2 and had to convince ME into getting it shipped.

I notice with alot of people that have had it done on the first try they have had a history of broken TPs and whatnot, not people in for the first or second time because they don't like their phone or think it gets hot. If you have real problems, it honestly shouldn't be this difficult and you shouldn't feel bad to speak to a supervisor (though you shouldn't have to) if you have legit problems.

Honestly though, I find it funnier that people are calling the TP a POS (especially those who don't even have a broken one but complain about programs freezing or something else that happens on all WM phone) but are demanding another one with a bigger screen and no flash. Ironic?

piscesjoey · #**455** (**permalink**) 10-23-2009, 11:39 PM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint MP6950SP)

I dont know if this is a joke or not, but look in the Touch Pro 2 forum and its a thread in there saying the CDMA Rhodium can't be unlocked

puff601 · #**456** (**permalink**) 10-23-2009, 11:42 PM

@BALiens i havent calld 2day ive been thinkin. mayb if i explain 2 a super that i need a fone that isnt discontinued. that mite get them 2 offer me something other than a mogul. hmm mite jus work...

puff601 · #**457** (**permalink**) 10-23-2009, 11:47 PM

n imma tell em i lost most of my accessories w/my fone... where can i buy em from from that ole discontinued fone? huh? tell me that??? lol thats what imna say lol

piscesjoey · #**458** (**permalink**) 10-23-2009, 11:48 PM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint MP6950SP)

Quote:

Originally Posted by puff601

@BALiens i havent calld 2day ive been thinkin. mayb if i explain 2 a super that i need a fone that isnt discontinued. that mite get them 2 offer me something other than a mogul. hmm mite jus work...

Keep trying my man, and yall can ignore my last post about the tp2 not being able to be unlocked, found out that it was horndoctor messin wit us again lol

erick10 · #**459** (**permalink**) 10-24-2009, 12:01 AM

Quote:

Originally Posted by hyakku

Completely untrue. If you actually have had legitimate problems with your TP and its been documented I feel that they work with you better. I didn't even have to prod towards the tP 2, my rep offered it right after I explained that I didn't want the treo pro and I asked her why I couldn't get another TP. She explained they were out, put me on hold, and came back and actually offered me the TP 2 and had to convince ME into getting it shipped.

I notice with alot of people that have had it done on the first try they have had a history of broken TPs and whatnot, not people in for the first or second time because they don't like their phone or think it gets hot. If you have real problems, it honestly shouldn't be this difficult and you shouldn't feel bad to speak to a supervisor (though you shouldn't have to) if you have legit problems.

Honestly though, I find it funnier that people are calling the TP a POS (especially those who don't even have a broken one but complain about programs freezing or something else that happens on all WM phone) but are demanding another one with a bigger screen and no flash. Ironic?

Well it depends what rep you get. So far as I have said, they have not told me I can gt a Touch Pro 2 as it is OOS. They will first tell you you can get the Treo Pro. Plus, I dont know how some of you are getting the Touch Pro replace for KB issues. Last time I was having KB problems, they sent me to a Sprint Repair Store. My legimate problem is Water Damage. I guess that Chlorine from the pool is messing with it lol.

99accordv6 · #**460** (**permalink**) 10-24-2009, 12:32 AM

Im just waiting on shipment.