Asurion replacing TP with TP2

[galph]

they were charging me 100 deductable for a refurb phone thats going to break on me again. i pay 7 bucks a month for insurance, and i cant even a free refurb, i have to pay 100 bucks for a refurb. that is some serious cow poop! so i decided to cancel my service and getting an iphone this friday. sprint is a ripoff. they dont care about their customers and their service sucks anyways. i was at the mall yesterday and decided to watch youtube while the wife was shopping. couldnt even connect. disappointment! i wont be having that problem anymore though cause i will be moving foward and not backwards!

Has anybody sent back their "broken" phones or are you guys keeping them untill they actually bill you?

[Dr.8820]

Originally Posted by KrisK91

Has anybody sent back their "broken" phones or are you guys keeping them untill they actually bill you?

once you're billed, you're done. no reversing those fees.

[cornelious2]

asurian phones are warrantied, if it was broken when you got it call and ask for another replacement.

Originally Posted by Dr.8820

once you're billed, you're done. no reversing those fees.

you sure about that?

[Dr.8820]

Originally Posted by KrisK91

you sure about that?

positive. sprint will call or send an email to remind you. after that, it's charge city!

Originally Posted by Dr.8820

positive. sprint will call or send an email to remind you. after that, it's charge city!

yeah but sprint has nothing to do with the damaged phone. Asurion would be the people to call and remind us.

[jimbob1000]

Originally Posted by galph

they were charging me 100 deductable for a refurb phone thats going to break on me again. i pay 7 bucks a month for insurance, and i cant even a free refurb, i have to pay 100 bucks for a refurb. that is some serious cow poop! so i decided to cancel my service and getting an iphone this friday. sprint is a ripoff. they dont care about their customers and their service sucks anyways. i was at the mall yesterday and decided to watch youtube while the wife was shopping. couldnt even connect. disappointment! i wont be having that problem anymore though cause i will be moving foward and not backwards!

Have fun with that. AT&T doesn't even toy with the idea of offering insurance for the iphone. so guess what? If you break the phone then you have to pay full price for a new one, yup $600-700. And just about everybody knows that asurion sends out refurbs (unless they are able to get you into a different model), so I don't see what your big problem is. You pay the $7/month for a great service, I personally would not go through asurion for an issue with my phone unless it was lost, stolen or damaged beyond all repair (water damage, run over by the car, etc) If the problem is not one of those issues then I go straight to a service center for help. I haven't had to upgrade or pay for a new phone in over 4 years because of the $7/mo. I started with a PPC-6700 went to a Mogul and now on a TP. The service plan that sprint has is far superior to any of the other carriers.

okay my rant is over.

JIM

[rose1]

Originally Posted by jimbob1000

Have fun with that. AT&T doesn't even toy with the idea of offering insurance for the iphone. so guess what? If you break the phone then you have to pay full price for a new one, yup $600-700. And just about everybody knows that asurion sends out refurbs (unless they are able to get you into a different model), so I don't see what your big problem is. You pay the $7/month for a great service, I personally would not go through asurion for an issue with my phone unless it was lost, stolen or damaged beyond all repair (water damage, run over by the car, etc) If the problem is not one of those issues then I go straight to a service center for help. I haven't had to upgrade or pay for a new phone in over 4 years because of the $7/mo. I started with a PPC-6700 went to a Mogul and now on a TP. The service plan that sprint has is far superior to any of the other carriers.

okay my rant is over.

JIM

Just because AT&T doesn't insure the iphone doesnt mean you cant get it. I believe you can get insurance for the iphone directly through apple. Also, asurion doesn't always send refurbs. They're sent me replacement touch pros brand spanking new. (They probably did run out of refurbs though) They also sent me a brand new touch pro 2 brand new. Woo hoo!

I agree with you though, I would not go through asurion unless I had it stolen or water damage.

[udithadj]

asurion sent me NIB TP's (6) then last week they replaced my TP's on both lines with 2 NIB TP2s