Sprint replacing Touch Pro with Touch Pro 2!

[mikejones13]

Originally Posted by Jesse Buck

I hope this does not jinx me, I wasn't going to post anything until it was confirmed. Yesterday morning after having missed call issues with a refurb. I called sprint and was transferred to Multiple Device Exchange, he had to converse with manager and call me back to ok a replacement device. Told him the keyboard, touch, wm, blah blah. He called back asked if a TP1 would be ok and I asked what else he had and he said I was approved for a TP2 if I wanted. I agreed, problem is he didn't have an order # for me because his manager had to put it in. I still don't have a confirm email. Should I call sprint and follow up or am I just being impatient? I don't want a fleeting opportunity to pass me by.

I would call and just ask the regular CS rep to tell you what the last couple of notes on your account say. The manager "should have" put a note saying what they were doing. Good luck!

[dave101]

i just got my tp swapped for a tp2. the sprint store @ 23 mile and gratoit, chesterfield, mi is VERY customer friendly. the tech guy ordered it np.
he said he knows the tp are garbage
-david

[loren646]

I"M SOOOO EXCITED!!! AND I JUST CAN"T FIGHT IT!

I KNOW I KNOW YOU LIKE IT!

*DANCES*

*DANCES SOME MORE*

[Gelladuga69]

Originally Posted by dave101

i just got my tp swapped for a tp2. the sprint store @ 23 mile and gratoit, chesterfield, mi is VERY customer friendly. the tech guy ordered it np.
he said he knows the tp are garbage
-david

Thanks.
I'll make the half hour drive up there.

[loren646]

Did everyone end up getting a REFURBISHED TP 2???? anyone get a new one?

any difference"?

[Abicio]

I received a new one. The refurbished units were OOS, so the tech ordered a NIB. He was even nice enough to send it to my house since I wasn't in my hometown.

[marinemissez]

Originally Posted by Abicio

I received a new one. The refurbished units were OOS, so the tech ordered a NIB. He was even nice enough to send it to my house since I wasn't in my hometown.

That's cool. I thought about that after I left the store. But the store is not too far from my house though. So you got to keep your TP?

[Abicio]

Originally Posted by marinemissez

That's cool. I thought about that after I left the store. But the store is not too far from my house though. So you got to keep your TP?

Nah, it included one of those mail your old phone back to sprint pouches. Had to ship it back within 15 days to avoid a fee on my account.

[marinemissez]

Originally Posted by Abicio

Nah, it included one of those mail your old phone back to sprint pouches. Had to ship it back within 15 days to avoid a fee on my account.

Oh ok....gotcha. I've had to do that before but some people have gotten to keep their TP's. I'm going to find out about mine tomorrow.

[ILMVVM2]

Does anyone know how to sync the tp to windows 7? It keeps saying that there was a problem installing the drivers. I want to back my stuff up b4 I switch to the replacement phone I received in the mail. I have to return it very soon as my 14 days are slipping away.